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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Yes the app is nice great response
Helpful Report
I placed an order and realized a short time after that the color I needed was not the right one being shipped. After speaking with a customer service representative, the error was fixed and the right color was being shipped out. Very positive experience.
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Great product, great website, and great service!
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Easy to locate what I needed and offered useful options that will help me make my touch up easier.
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Good explanation of what was needed and easy to pick proper product.
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Color is great
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Easy to use web site plus a great product
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Good web site easy to get what you want Fast service
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Easy to navigate site to find my color; lot’s of choices to find the right fix for me!
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Very easy to use and navigate website
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I was very pleased with the customer service I received. I could not find the color code on my inside door panel. So I tried to match the color swatch from my phone to the website. I was off by a lot. I then called my dealer who had a color match code for me. Touch up replaced my order with the correct color within a few days. I should say if you do not have the right color code or can not identify it on your car exactly, Contact your local dealer and have them identify your extract color code first, before you order. This is your best color match and saves you time and possibly mismatch.
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Order process was simple. Goods arrived in an expected amount of time. I haven't been able to use the product yet as the weather has not cooperated.
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Easy to use format, price was much lower than competitors. Great way to get the exact paint you need .
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easy ordering!
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Nice costumer assistant
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Good buy for sure
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Easy to navigate website, quick ordering process, great communication
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Excellent website
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A mistake was made and they corrected it and had the right product to me 2 days! Great customer service!
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When you need a certain automotive paint You can always count on Touch up Direct Thanks!!
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TouchUpDirect is rated 4.6 based on 13,871 reviews