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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Website was easy to use
Helpful Report
Perfect color match. Received quickly (even with SARS-CoV-2 shut down). Good price, and easy ordering. Finally a place where you get what your expecting. 5 stars and a recommendation from me.
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James went above and beyond to help me
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Nice web page. Easy to use!
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Website makes it easy to choose the correct paint for your vehicle. The 2 step process using color and then clear coat give a professional look.
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Spot On! These guys are AWSOME!
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Great product and people.
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The paint from Touch Up Direct was an exact match for my 2008 Ford Focus, and it looks much better with the scratches covered.
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I believed the name of the staff member's name is Gene. He helped me receive the 15% discount. Thank-you!
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Finding the color I needed was incredibly easy.I appreciate the additional information regarding primer and topcoat.
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Great customer service from Mary, Thank You.
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I'm going to say VERY GOOD for now, as it looks like an exact match-although I have not used it yet.
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(Jeep) -
Very easy to find the correct color for my car
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Delivered as offered.
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It's so easy to find what you need. Just a few pieces of info and you've found your car color, primer, clear coat, and any other necessary supplies. The prices are reasonable as well. I'm a very happy returning customer!
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Very good overall but my Quantum Gray paint color for my 2019 Audi S5 did not come up and it wasn't easy to figure out how to locate it.
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These guys blew me away! I'm deployed to Afghanistan supporting Army operations. Needless to say it's a zoo out here especially with this blasted COVID fiasco. I ordered some touch up paint for the new truck my wife plans on taking delivery of while I'm out here. We ordered a gray truck so I ordered gray paint. Problem was, she took delivery of a bright white truck instead! I reached out to James, He refunded my money, no questions asked. Needless to say, I reordered, White this time. TouchupDirect has a customer for life! Thanks for treating us right James!
Helpful Report
Hello David, First off, thank you for your service! I'm thrilled to hear about your experience with our company. James is an excellent team member, and we are truly grateful to have him. Thank you for taking the time to write this thoughtful review. I will be sure to share it with the team. Please let us know if there's anything else​ you need. Best, Lonnie T.
recieved my color in a very timely fashion very satisfied. Will tell my union members of you taking care of the wrong color with no problems.
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Very simple, very easy process! Thank you!
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Only my second order with touch up direct. Super costumer service. Top shelf product
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TouchUpDirect is rated 4.6 based on 13,871 reviews