TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website easy to navigate and shop and buying the right color for my car was super easy”

TouchUpDirect 5 star review on 31st May 2021

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Posted 4 years ago

“Paint is excellent! Did a good job repairing my scratches and scrapes. Happy customer!”

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Posted 4 years ago

“Good choices and easy checkout”

TouchUpDirect 5 star review on 30th May 2021

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Posted 4 years ago

“I loved the kit and it was a perfect match. It was a tiny spot and the pen worked perfectly. Thankmyou”

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Posted 4 years ago

“Garage door opener scrapped the rear deck of my 2021 Tesla Model Y which was open at the time. I had a nano ceramic coating applied when I bought it in November. It is a small scratch which I need a pen based application for both the paint and topcoat. Once that is cured I will have that repaired area nano ceramic coated again.”

TouchUpDirect 5 star review on 27th May 2021

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Posted 4 years ago

“Haven't received the product yet. But the communication has been excellent”

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Posted 4 years ago

“great response”

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Posted 4 years ago

“The representative was awesome 👌 he was very helpful and patient with me he deserves a raise,I never in my life had a person that was so patient, I was at work so I had to keep putting him on hold so many times and he waited patiently on me.”

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Posted 4 years ago

“Easy peasy!”

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Posted 4 years ago

“Paint appears to be a very good match. Good application with included nozzle. If I’d have one complaint it would be lack of shipping tracking. Packages seem to get “lost” when shipped to our FL condo. Thankfully yours did not…”

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Posted 4 years ago

“I liked the site it was easy to find the paint I wanted”

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Posted 4 years ago

“You made it easy and quick to find what I needed”

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Posted 4 years ago

“Fast service, will see how color match”

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Posted 4 years ago

“Very simple transaction. Informative, with questions answered promptly. Pleasure to deal with. First rate operation. Fair pricing.”

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Posted 4 years ago

“Had the color I was looking for and great price.”

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Posted 4 years ago

“easy to navigate....”

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Posted 4 years ago

“Customer Service, was EXTREMELY EXCELLENT this was my first time ordering and they helped me so much that they now have a customer for life . Thank you again”

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Posted 4 years ago

“Pros: Easy online shopping. Quick delivery. Packaging was very secure. Color was an exact match. Cons: I expected the Clearcoat to create a shine, but it did not.”

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Posted 4 years ago

“Always a great experience!”

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Posted 4 years ago

“Was very easy, and I even found out where the paint code was located even after multiple people looked from a local auto store and couldn’t find it!! Thanks!”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews