TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,869 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent site, easy to use. One thing caused me some confusion though. The list of choices seem to highlight 3 of the 4 choices. The 'price/add to cart button' is shown in bright blue for the first 3 choices but just the paint price/add to cart' button is the same color as the white background. This made me think it was not available and could not be selected. I was frustrated a bit but clicked it anyway and it added the item to the cart. I was surprised and glad it worked. Also the site sates clear coat is required for just the paint. No reason was noted. Since I am touching up a area that is not exposed to the elements I see no need to buy the clear coat. The above concerns make me feel compelled to buy something I do not need.”

TouchUpDirect 5 star review on 5th June 2021

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Posted 4 years ago

“The item I needed was easy to find. The check out was also easy. It shipped the same day.”

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Posted 4 years ago

“I found exactly what I was looking for and am grateful for the free shipping which the other vendors I looked at did not offer but when they added shipping it cost more than getting the product they Touch-up Direct.”

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Posted 4 years ago

“I had trouble finding what I needed online, so I called. The representative was very helpful, and I got my order placed.”

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Posted 4 years ago

“Easy to find info. Got what I needed. Will be shopping here again!”

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Posted 4 years ago

“Website is user friendly!”

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Posted 4 years ago

“This company is amazing. Their communication skills and the way they value their customer is as professional as any I’ve worked with. Keep it up y’all!”

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Posted 4 years ago

“Tried 3 other well known automotive “Touch Up” paint companies only to find that they no longer produce the colors for my 1996 F150. Went to Touch Up Direct and found EVERYTHING I needed for my truck! Thanks to who still care about the people trying to keep our old trucks going to car shows!”

TouchUpDirect 5 star review on 2nd June 2021

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Posted 4 years ago

“website very easy to use.”

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Posted 4 years ago

“It was an easy website to navigate.”

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Posted 4 years ago

“I was able to find my exact color at a reasonable price. nice Webb page.”

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Posted 4 years ago

“I have used this company before and their products are spot on. Website walks you through the process of selecting the exact match.”

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Posted 4 years ago

“Ordering the right product was easy via the internet. By the way, more information about the product choices and application procedures are available on their website as opposed to Amazon's which is very helpful for someone not versed in paint touchup.”

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Posted 4 years ago

“My touch up paint matched my car perfectly!!!!!!!”

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Posted 4 years ago

“web site easy to look things up.”

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Posted 4 years ago

“Was super easy to do”

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Posted 4 years ago

“I found the customer service to be exceptional. They were prompt to work out a delivery problem and were very kind and professional.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great website.”

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Posted 4 years ago

“Found what I was looking for.was given options for better results and I am very pleased with the option I chosed. Thank you”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,869 reviews