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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Easy match and ordering process for Z3 from start to finish!
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great product and service
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The representative assured me the color I was ordering would be a match. She was very timely in her responses and helped me finalize my purchase.
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Good site easy to get the right product.
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perfect color match. Convenient payment options.
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Shopped around and found Touch Up Direct to have a discounted paint I was looking for. Great Customer Service by Carina. Thank you!
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It was a very easy process to select my paint and order it, I’m glad they had had a color I need it
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Very easy purchasing experience, thorough website.
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Your customer representative has made me a loyal customer now because he seemed sincerely interested that I get the right product for the job I had to do. I've never bought touch up materials before and I appreciated his advise on the matter. I will definitely call on you again for my next painting task. Thanks for hiring good people.
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So far so good. Hopefully the right color is received
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Customer service is excellent. I hope to receive my order soon. Thank you
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I had an issue with my order, so I contacted customer service and the problem was solved immediately!
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Quick service and delivery.
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Very nice and easy web site to navigate.
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Great service so far.
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Easy to select and order
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A piece of trim came off of my 2009 Acura TSX and was lost somewhere on the interstate. I scoured local salvage yards and the internet for days trying to find a replacement piece. The only one I could get was gray, and my car is burgundy. I bought the piece and found a can of matching paint on TouchUpDirect. Ordering was easy and delivery was fast. But that's not what you want to hear about, let's get to the quality of the paint! Spoiler - the color was a perfect match! Seriously, when I put the painted trim piece on the car you would never know the difference. I had serious doubts, since my car is ten years old and an acquaintance who is a mechanic told me that it wouldn't match well. He was wrong. I only used their car matching paint, I got the primer and clearcoat from a local hardware store, but I am seriously impressed and would certainly recommend TouchUpDirect to anyone I know.
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Easy online experience ordering.
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Mary, was excellent! She took care of the issue immediately.
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Excellent product easy navigation of site for shopping my needs.
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TouchUpDirect is rated 4.6 based on 13,871 reviews