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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
“Great customer service, very easy to talk to and work with! Would recommend him to anyone!”
Helpful Report
“Awesome product. The paint was a perfect match. Definitely recommend”
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“I wasn't expecting a 3 coat process, all I wanted was a pen that I could fill In scratches and paint chips.”
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“The color match is nearly flawless. The pens need improvement though. I had one come completely apart, spilling paint EVERYWHERE but they replaced it. Now I have another one that doesn't flow paint to the tip after the first initial use...:-(”
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“Color match was great”
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“It was great”
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“Matches very well, easy to apply.”
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“Color was a great match and paint was easy to apply”
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“Not factory, but acceptible”
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“good but not exact.”
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“Better than expected”
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“Good color match, but the tip does not do small scratches well. As a former car painter, I am well versed in touching up marks on cars,. i would buy the product again. Also, it is water based, so when you do a small scratch, you can let it get dry and then wipe off the excess with a paper towel, just dont wipe the scratched area hard.”
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“Studied up on the way to do the touch up...job came out terrible”
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“Way too expensive for how little paint I got. Also the texture of the clear coat is terrible.”
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“Perfect color match. Thank you!”
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“Not a perfect color match touch up paint.”
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“Paint did not match and I now have a two doors on my Mercedes Benz with paint that does not match OEM. Extremely disappointed and I would like a full refund. I can be reached at 909.904.8469 or via email at cergio_vasquez@hotmail.com. Cergio Vasquez”
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“Great color match”
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“Great service. Ease of application with color match to boot! Thx. MG”
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“The multiple step process and the materials provided are fast and efficient. The hand sanding by myself was somewhat tedious, but rewarding. Our color is a little grayer than the original, but totally acceptable. ( we are thinking the car may have been touched up by the dealer) Great product, would recommend.”
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews