TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“painted the front fenders now the rest of the jeep looks like it needs to be repainted.”

Helpful Report

(Jeep) - Posted 4 years ago

“Excellent products and materials, fast shipping.”

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(Jeep) - Posted 4 years ago

“It was so easy to choose my color by giving the make and model of my car. Then ordering was a breeze!! Thank you.”

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Posted 4 years ago

“So far so good just did my first coating”

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Posted 4 years ago

“I had a very good experience with working with you and hope to work with you again”

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Posted 4 years ago

“TouchUpDirect has a wonderful customer service. I tracked my package and it said my package was not delivered. However, I contacted them via email and they answered me the day after with a new package. But, I called them back in the afternoon since I just got my actual package at that day, so they cancelled the second package because I got my package already. Their service is top and amazing. I like to order more next time, and I do not have to worry if something happens to my package because they take care of it very well. THANK YOU!!!”

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Posted 4 years ago

“Fast shipping, good communication, many thanks!”

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Posted 4 years ago

“James was a great help and demonstrated excellent customer service to me! He was able to help me get the correct product/paint color and give me the feedback I needed!”

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Posted 4 years ago

“I had question and I received all the help I need. I would recommend you to all of my friends. Than you Henry”

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Posted 4 years ago

“Ordering was simple.”

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Posted 4 years ago

“Fast response. Great service”

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Posted 4 years ago

“Thanks James! Prompt and friendly service. Good color match!”

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Posted 4 years ago

“I ordered the wrong color and they issued the correct color without requiring me to return the incorrect order. I was not expecting the process to be so easy. Wonderful experience. Will definitely shop here again.”

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Posted 4 years ago

“Very fast turn around. Shipped same day.”

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Posted 4 years ago

“i received a prompt response to my inquiry!”

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Posted 4 years ago

“Fantastic product thank you so much easy application match perfectly again thank you and your team best regards Daniel J”

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(Jeep) - Posted 4 years ago

“paint color matched very well, James did great support. I have to do twice because feather-in is a tough job.”

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Posted 4 years ago

“Super easy website. I have ordered from before . Touchup direct is always spot on with color match.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“color matched perfectly”

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(Jeep) - Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews