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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
I painted an entire car turned out fantastic
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Awesome service
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Very easy to navigate through and find what I needed.
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Great follow up
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Great product! We have ordered paint for both our Ford Pickup and our 1995 Jeep. All have been perfect match. Thanks again for great service and product.
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(Jeep) -
I was not happy that my 15% discount code didn't get applied during the checkout process. Mary Jean was polite, professional and she made sure I was credited with the discount. I was very happy with her customer support!
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Thanks, worth waiting for.
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I am sure the product will be fine, but it was 18 days after I ordered it that I received it. I was counting on doing the touch up this past weekend when it was 55* to 60*, but by the time I received it it was 36* and raining so I will have to wait until the spring. I will say that customer service was helpful and said they would send me another one when the first one didn't arrive although the tracking data said it had. The original finally arrived a few days later but it was too late to use it by then.
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Web site was easy to navigate, but I don't yet have the product to write a complete review.
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I had a problem with the color match and they sent me out a new can right away. The quality of the paint match is great!
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great company
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Great help from Mary Jean helping me find my order. Outstanding!!
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My first shipment was lost in the US mail. Your customer service person Aby, who is very nice, sent another by a different carrier. Very courteous.
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While I wasn’t able to take advantage of the BOGO half off special j was inquiring about, the customer support team clearly and effectively explained why and I
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Easy shopping
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Functional website
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Easy to use Website. Found exact color match with car's paint code. Product shipped quickly, can't wait for its arrival for my specific project application.
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Bmw frozen bronze is a matte finish, the touch up you sent is a gloss finish though label says frozen bronze.
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Trusty and responsible team. Recommended %100
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Is this scam? never received what paid for!
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TouchUpDirect is rated 4.6 based on 13,871 reviews