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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
So far, so good -- hopefully making it very easy for me to fix my scrapes! Straightforward instructions on how to do it! Thanks!
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products are clearly advertised and shipping was fast
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Found everything is good with your products.
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Very easy to follow steps even for a senior
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Easy to use site
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Excellent service very easy
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Came in a short time. Would be good to include directions, though your website has them.
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I placed my 2nd order with your company about a week ago. I thought by choosing FedEx my shipment would arrive faster. After checking the tracking I saw it was still 5 days until delivery. I called your customer service number and spoke with James. Not only did he send out a new shipment to be delivered within 2 days, he also re-routed my original order back to your business. I thanked him profusely, but still had more questions so I ended up talking to him 2 more times the next day. He was professional, respectful, and kind while helping me. There are a lot of customer service representatives who could learn from his expertise. I cannot thank him enough for his help!!!
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Fast and simple ordering process.
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The shopping experience was great. I just selected the make, model, year and color of my bike, all from drop downs. Based on the emails I've gotten, it shipped the same day--final test will be once it gets here, but so far, very impressed.
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Using your web site was a very pleasant experience.
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Had questions regarding paint matching and color codes. The response was quicker than I had expected. The order I had placed was verified that it had the correct color. Great customer service.
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Very easy to navigate and order the right product!
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Great website that informs the buyer what’s needed to complete the repair.
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I found the color I needed it ordered it. It was reasonably priced. Hopefully it will work. Won't know till I get it
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Short sweet and to the point! Thank you!
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Always quick to respond, always quick to ship...and the color is spot on.
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Customer service was excellent!
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Ordering and follow up could not be more thorough and quick.
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Great customer service and products!
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TouchUpDirect is rated 4.6 based on 13,871 reviews