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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Ok
Helpful Report
Good site. Clear coat and primer seems expensive compared to what is available in auto stores around me.
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JUST ORDERED ASK ME LATER
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M
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Have not use yet.
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Thanks
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Ok
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I received different color which was not matching my car paint
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thanks
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Good but shipping seems way too expensive!
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got the jar platinum package, but the clear coat didn't go on smoothly. the brushes fell off both the primer and the clear coat, so I'm going to try the spray. I ordered the aerosol package and it took a little longer than expected to arrive. I contacted the company about the issue with the jars, and they said they would ship out replacements. I only received clear coat! I asked for a refund, but that didn't happen. Hopefully will never have to do business with this company again.
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good
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Initially recieved partial order billed for whole order. When notified, the co. Responded in a timely manner with the complete order as written. More than what could be expected.
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The touch up paint was not a great match to my motorcycle.
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yes
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I was very pleased with the color match but was disappointed in the amount of paint received. I did not have enough to finish touching up stone chips on the hood of my car and I had a hard time getting it to adhere to the car. I finally got on the internet and they recommended using a paper match to dab it on. That procedure worked well. I was also disappointed in the amount of time it took to receive my order. I will probably go through my car dealer the next time I need touch up paint.
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na
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only offer 1 mode of shipping?
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I received the touch up within 1 weeks time. However the product was poor. One tube was watery, and the other tube was dried up. I contacted touch up and received a replacement yesterday July 22nd. I have not tried replacement yet, I will do that today.
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I thought shipping would be less.
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TouchUpDirect is rated 4.6 based on 13,871 reviews