TouchUpDirect Reviews

4.6 Rating 13,853 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,853 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
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Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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Anonymous
Anonymous  // 01/01/2019
Product did not cover as well as expected. Will go with a different apllication next time.
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Posted 5 years ago
The paint product arrived quickly and efficiently. Unfortunately, the result was not to my liking. I do not think this is the company’s fault, more likely my inexperience with touch up paint.
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Posted 5 years ago
It didn’t match
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Posted 5 years ago
Overall good but color match was not very close.
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Posted 5 years ago
The primer got blocked up, and the clear coat takes off any color I put on the day before. The color itself is great!
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Posted 5 years ago
Color wasn’t an exact match but was close
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Posted 5 years ago
Pretty good color match.
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Posted 5 years ago
Mixed results. The color match to my 2015 Grand Cherokee was very good. However, the primer was exceptionally difficult to work with.
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Posted 5 years ago
The touch up pen that I ordered was hard to use. To me, it was a total waste of money. I ended up purchasing a bottle of touch up paint with a brush from another company.
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Posted 5 years ago
Paint matched great but clear coat dried white in a spot or two and seamed powdery out of can.
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Posted 5 years ago
The color did NOT match. I had to just live with the non-color match.
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Posted 5 years ago
I didn't have time to let it dry due to weather in March. It looked good enough to avoid extra charges on my lease return.
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Posted 5 years ago
After several attempts, they could not provide the right color. Their customer service is great ,but it was baffling that several attempts produced the same mismatch. When providing the paint code to another company, it was an exact match. Hopefully a rare situation.
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Posted 5 years ago
Color was off. Could not get it apply that well.
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Posted 5 years ago
Color match was not great.
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Posted 5 years ago
The primer would not completely bond to sanded bare metal after 24 hour drying time. Also, the actual body color touchup paint did not match the existing body color. Should have went back to the dealer to buy the touchup paint.
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Posted 5 years ago
My friend who used to repair cars hated the applicator for the paint. I will have to reorder the paint with the touch up brush as the applicator was not very good at applying the paint.
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Posted 5 years ago
Color was perfect but trying to rub out was not easy.
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Posted 5 years ago
Didn't match, but wasn't worried really. Truck is a 1976 F350 Super Camper. Was just hoping it matched, then I would have bought more.
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Posted 5 years ago
I bought touch up paint for two different Honda vehicles. One was a very good match. The other was not very good!
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Posted 5 years ago
TouchUpDirect is rated 4.6 based on 13,853 reviews