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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
No more, no less than I expected. Thank You
Helpful Report
The color didn't match. It looks worse now than before.
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So far so good. Now let's see how delivery goes..... Delivery fine. Product did not adhere well to prepared surface.
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The product does not match the color of my car after it has been applied and dries. It was a waste of $35.00 and I am very disappointed.
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site so far does what it is supposed to
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I have not received my order. The first order was lost .I am waiting for the second order to arrive.
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I have not received my product
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Reference to stock color combinations (two color paint scheme) for vehicle selected.
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na
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Recently bought touch up paint for my Audi A8. The price was fair , but it did take 5 business days for me to receive my purchase. Haven't found the right person for the touch up work I need done, but will keep you posted
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I do not like having to give you a quick message.
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Problem with using PAYPAL?
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For some reason, when I was adding the preferred pen to the cart, it wanted to automatically charge me for a quart, which was a few hundred dollars. I had to keep going back and re-trying to add the pen until it finally recognized what I wanted.
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so far so good
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good
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Limited product descriptions. No explanation of what primer is for or why needed.
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Missed delivery date by more than 3 days. Probably weather related, so hence no follow up with your customer service...just important for you to know.
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fghsrt
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Very good
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The connection to Amazon didn't work.
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TouchUpDirect is rated 4.6 based on 13,871 reviews