TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The color was off a bit but all in all pretty good”

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Posted 4 years ago

“I have placed many orders and have always great quality paint. The only complaint for me would be the time it takes to get to me. My past order has taken over a week to get to me. It has never taken this long. After paying over $10 for delivery I would expect better delivery time.”

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Posted 4 years ago

“Covered up the deep scratch & a few surface ones. Considering a new paint job, this product is much cheaper & worked ok.”

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Posted 4 years ago

“Color match was perfect but the system did not completely fill the scratches using the system you provided, results were better than the car looked before but no where near what I expected.”

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Posted 4 years ago

“Didn’t quite match the factory paint. Looks better but did not blend as advertised.”

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Posted 4 years ago

“Car is coca paint reddish!”

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Posted 4 years ago

“My base coat spew out a lot of color after following instuctions on the label..”

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Posted 4 years ago

“Paint came out good. For the price, I wish there was more in the can though.”

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Posted 4 years ago

“Getting the paint out of the pen is extremely difficult.”

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Posted 4 years ago

“The brush on is acceptable, but next time I will buy the spray paint.”

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Posted 4 years ago

“paint was a little darker”

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Posted 4 years ago

“We tested the product on the little card sent with product and it looked to be an excellent match. However, on the car itself, it was much brighter and did not blend in well. I probably would have been better served by just using the clear coat on the small spot on my bumper as my main purpose was to try to prevent the flaking off of lots more paint.”

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Posted 4 years ago

“The paint matched pretty well,but the paint does not feed to the tip like it should,and the tip needs to come to a point. It is too wide to fill the very small spots like pin head size ones. If the pen sized applicators could be like the permanent markers they would work much better. My color also ran out way before I was done with just a few tiny spots. Pens need to have more paint in them than a couple teaspoons so they will cover the 2nd & 3rd coats.”

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Posted 4 years ago

“Purchased pen type kit. Was pretty disappointed with application, especially the primer coat. No matter how long I let it dry, every time I applied the primary color, it would cause the prime coat to turn back to paste form and show white through the primary coat. Had to redo the whole thing and remove the primer and just apply the primary color and clear coat. Won't purchase the kit anymore just the primary color and clear coat.”

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Posted 4 years ago

“OK, but clearcoat tends to dissolve color coat (even after it is very dry) showing white primer.”

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Posted 4 years ago

“Nice product,expensive”

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Posted 4 years ago

“The base coat white seems to be a good match. The mid pearl coat has a yellowish tinge on it. What surprised me was the end tip was unusable for both pens & so I had to use the brush & the 2 pens were less than 1/3 full. I've no idea if I had a bad batch or someone packaged a used one. I'm makring the review "acceptable" because I was able to use the product, but I would hesitate to buy it again”

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Posted 4 years ago

“I bought three different product consisting of two orders the spray can was spot on matched factory paint perfect. The pen and small bottle of paint with the brush was way off on color and I feel as thought I wasted money by purchasing this items as I couldn’t use the”

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Posted 4 years ago

“Good but not great”

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Posted 4 years ago

“The product was easy to apply. Unfortunately it was not an exact match. The car I was touching up was eight years old, that is most likely the reason why it was not an exact match. But I would recommend the product.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,852 reviews