TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Silver smoke for Indian motorcycle is not a match”

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Posted 4 years ago

“Color match was spot on, the area I needed to cover would have been better suited for an aerosol can. So I have to resend and do it again.”

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Posted 4 years ago

“Well I had a hard time getting information on when my order was actually going to be delivered, when the order was placed I was informed it would be delivered the next day but it took about a week. Communication would have been good”

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Posted 4 years ago

“Not bad, it works okay on minor scratches that are not deep.”

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Posted 4 years ago

“Not as clear as I would have hoped but still covered up the paint chip”

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Posted 4 years ago

“Did the job”

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Posted 4 years ago

“worked ok.”

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Posted 4 years ago

“The quality of the paint is good, but unfortunately the paint was metallic and not the flat black #P463 I was looking for.”

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Posted 4 years ago

“The directions were very confusing, since never done this before, I needed instructions 101. The job looks terrible,”

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Posted 4 years ago

“I received my order but when I applied the paint it didn't match.”

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Posted 4 years ago

“The color match is nearly flawless. The pens need improvement though. I had one come completely apart, spilling paint EVERYWHERE but they replaced it. Now I have another one that doesn't flow paint to the tip after the first initial use...:-(”

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Posted 4 years ago

“good but not exact.”

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Posted 4 years ago

“I just have to guess that’ll be OK. I have not received the product.”

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Posted 4 years ago

“The time between ordering and shipping was great, but the paint pen leaked during shipping and was a mess to clean before using. Other than that, it works as expected.”

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Posted 4 years ago

“Not really a good match!”

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Posted 4 years ago

“Purchased a can of T5 Mopar touch up paint. Discovered that it is too dark for the year of my car and it’s color. Still a beautiful paint color but just not correct to my vin code. Keep in mind I have a T5 code car, and this was darker than what my car is. Clear coat can is definitely helpful though. If the color was a closer match I’d be happier.”