TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,852 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,852 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 1 star review on 6th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my purchase yet so I can not make a fair review”

Helpful Report

Posted 4 years ago

“Did a good job”

Helpful Report

Posted 4 years ago

“Was supposed to receive my touch-up paint etc. This past Friday!”

Helpful Report

Posted 4 years ago

“Very long delivery time to Europ (Denmark), would be nice that you inform about when ordering and follow up with information to Customer during shiping”

Helpful Report

Posted 4 years ago

“No information on how to clean brushes after using primer, paint and clear coat.”

Helpful Report

Posted 4 years ago

“I haven't return opened the box it was shipped in, as I realized I don't need the spray. Can I return it? How? (I couldn't find return instructions on your website).”

Helpful Report

Posted 4 years ago

“Instruction for use need to be more detailed and much clearer. Spend more time as to when to use the pen and the brush end of the applicator. What is the same paper for, and when is it used.”

Helpful Report

Posted 4 years ago

“Service was somewhat quick. However, the color did not come close to the color of my vehicle”

Helpful Report

Posted 4 years ago

“Very pricey & not a good match”

Helpful Report

Posted 4 years ago

“I had several nicks and scratches to cover on my rear bumper. I followed the instructions carefully. Could be my inexperience but while the blemishes were covered the touch-ups didn't really blend with the existing paint. The end result was a nicer look but the touch-ups are very noticeable. Overall, acceptable since they are not noticeable from a distance of say 20 feet or more.I would try again and perhaps invest in a polisher/sander to finish.”

Helpful Report

Posted 4 years ago

“The paint match perfect but the can sprayed spit too much, the clear coats spit as well as the paint can”

Helpful Report

Posted 4 years ago

“The black paint matched well and the applicator pen was easy to use. The clear coat, however, was sticky and did not go on well at all and actually made the scratch look almost worse than without any touch up. Not sure if there is a safe way to remove it.”

Helpful Report

Posted 4 years ago

“Color doesn't match very closely.”

Helpful Report

Posted 4 years ago

“Easy enough to use but my paint did not appear to match my paint exact.”

Helpful Report

Posted 4 years ago

“Color wasn't as close as expected.”

Helpful Report

Posted 4 years ago

“The paint code 040 was a shade darker than my car color. Other than that, it’s was good paint.”

Helpful Report

Posted 4 years ago

“No matter how long I waited or how many applications of paint, the clear coat keeps removing it. So I had to go with just the paint.”

Helpful Report

Posted 4 years ago

“The color match was superb, but the clearcoat actually hardened at it was being applied, leaving a rough-looking appearance to the area. Still, the area looks better than before the touch-up as far as I'm concerned.”

Helpful Report

Posted 4 years ago

“The point of the pen is not sufficientl enough for small applications.”

Helpful Report

Posted 4 years ago

“When I received the bottle half of it was spilled into the envelope. It was stuck to my receipt that was enclosed. I am going to have enough to do my touch ups but the lids need to be more secure when shipping .”

Helpful Report

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,852 reviews