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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
It would be easier to write this review if I had actually received the product. I haven't received it yet. Hopefully the paint experience will be better than the shipping time.
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I got this review before I received the product. Can't really review something I haven't used yet...
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Order arrived today. Opened the package and there was paint covering the outside of the bottles. The lids on the base and mid coats were less then finger tight. Lid on top coat was fine. There was enough left for me to do the job. The match at best was ok.
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The aerosol can of paint that was in my order was packaged in a box too small for it and the other contents. It was tilted at an angle in the box, not allowing the box top to close flatly. In shipping the box top pushed in crushing the cap of the aerosol can and released paint spray inside the box. Not only did it waste my paint, it could have led to a shipping incedent, as this was a ORM-D shipped package.
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Much lighter color then the original.
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Foolish company. Your item has not even arrived yet. How can I review it
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Ordering the product was easy, as of this date, haven't received the product
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My order shipped late and I haven't received the paint yet. Not a great first impression when shipping takes 10 days.
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the color is close but it's still not the same color it's better than it was so it would do the color is a little bit lighter then the Merlot sunglo
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Waited too long .
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No instructions for use were provided. I suppose I'll have to go online to find them. I hope it's a good product for the price. I found their shipping to be prompt, but I have yet found the nerve to try using the product until I get instructions.
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Everything was good except the paint didnt match.. My cars a 2013.. the paint was too dark. I think it would have matched fine if my car was new as paint fades over time. If there was a way to lighten the paint that would be great. Something you could add to it to customize it. Otherwise the quality of everything was excellent. Unfortunately its obvious that its been touched up.
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color of course did NOT match. Got the color code from the car.
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Everything was fine until I used the paint. Tiny particles came out and I even took photos.
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Paint applicator sucks.It needs a brush.
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Quick delivery. Haven't actually applied paint yet. Tbd.
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PRICING ERRORS ON THE SITE. CLEAR CODE LISTED AS SPECIAL ON WEBSITE THAT I FOUND YOUR COMPANY. THE PRICE SHOWED THE SALES PRICE ON OUR SITE, BUT INCREASED AT CHECKOUT. I WAS TOLD IT WAS A PRICING ERROR, BUT WHY IS IT ON A COUPON WEBSITE AS WELL. CUSTOMER SERVICE HAS BEEN RESPONSIVE THOUGH
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Clear coat that I ordered was missing from my shipment. Once I called customer service it was shipped and received quickly.
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Never said the pint was water based.
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easy
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TouchUpDirect is rated 4.6 based on 13,871 reviews