TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks Marry Jean :)”

Helpful Report

Posted 4 years ago

“The website made it easy to select the correct white color for my 2014 Audi. Then I forgot to add a web discount until after I placed my order. Customer service added my discount when I advised them of it.”

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Posted 4 years ago

“I've purchased 2 colors for my 2 vehicles and they're easy to use and a perfect match. I used the spray can to finish the installation of my led backup lights on my GMC Sierra”

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Posted 4 years ago

“Called in order. Very helpful. Got all my questions answered by the same person and did not get kicked around.”

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Posted 4 years ago

“I messed up my order and they were on top of it quickly. Customer service means a lot to me these days. Thanks again.”

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Posted 4 years ago

“quick and informative response”

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Posted 4 years ago

“The website was easy to get around.”

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Posted 4 years ago

“Easy to Order Can't wait to see how the paint performs on my repair”

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Posted 4 years ago

“Very good product!!! Worked and looked great!!!”

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Posted 4 years ago

“Had a bad experience with the pens. Seemed like they were old or watered down. Ordered the spray instead and had much better results. I also got some follow up on my comment about being dissatisfied with the pens. Got a response from Sam who apologized and offered to replace. He sent me the brushes to replace the pens that did not work. I was very impressed that they followed up and Sam was outstanding. With any product, there can be problems. In this case they certainly made lemonade out of lemons and I appreciate the commitment to service!”

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Posted 4 years ago

“Perfect match. Great quality.”

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Posted 4 years ago

“Great site , had what I needed, site was easy and info seemed good.”

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Posted 4 years ago

“Very fast and easy to find product and order”

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Posted 4 years ago

“Very good purchase”

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Posted 4 years ago

“Good match, fast shipping”

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(Jeep) - Posted 4 years ago

“Ok Great and easy”

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Posted 4 years ago

“Exact match!”

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(Jeep) - Posted 4 years ago

“Had the exact color I needed at a good price.”

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Posted 4 years ago

“I Love this Company the staff there is always there for you Hope you like my Jeep..I love it...Still Some more work to be Done...Will Post more photos when I am Done with it.”

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Posted 4 years ago

“Customer service was very friendly and helped with locating my package.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews