TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,866 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 1 star review on 15th June 2025

Jim M

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with the paint provided for a touch up job, contacted touch up direct and they were happy to send me a replacement. 10/10 customer support. 👍”

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Posted 4 years ago

“Excellent customer service,can’t wait for it to arrive”

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Posted 4 years ago

“Resolved an issue with little effort on my part.”

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Posted 4 years ago

“Great service!! Product expected when told and I will continue to order from touch up direct !!”

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Posted 4 years ago

“It was easy to fund the correct paint without having to search color codes. Only needed make, year and was able to search for color. Thanks.”

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Posted 4 years ago

“So sweet & quick to reply! I ordered a paint marker but seems somehow I didn’t receive it. I sent them a message and they replied quickly offering to re send a new one. I am very grateful.”

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Posted 4 years ago

“Great to know that you can get an exact color match for your automobile and pay a reasonable amount for it. Great products and service”

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Posted 4 years ago

“Great response and answered my.”

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Posted 4 years ago

“Great product information so I could figure out exactly what I needed for my project.”

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Posted 4 years ago

“Easy to work with and great customer service”

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Posted 4 years ago

“Have complete kit in stock. Excellent transaction.”

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Posted 4 years ago

“The communications was great with Mary, and it seems like everything is being taken care of! Great experience all around!”

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Posted 4 years ago

“The order came in a timely manner.”

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Posted 4 years ago

“Very easy website to navigate.”

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Posted 4 years ago

“Ordered from you before and the color matches!!”

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Posted 4 years ago

“Great Service!”

TouchUpDirect 5 star review on 25th December 2020

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Posted 4 years ago

“Great color match on my previous paint order”

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Posted 4 years ago

“Great website to navigate”

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Posted 4 years ago

“Very easy to order”

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Posted 4 years ago

“I had a concern and emailed them, they (Mary) replied very quickly and resolved my issue.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,866 reviews