Login
Start Free Trial Are you a business? Click Here

TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Website easy to use, order process worked well and it shipped sooner than expected. Thank you for the product, now I have to learn how to apply it.
Helpful Report
Ordering was easy. Waiting for the product so I can touch up my car
TouchUpDirect 5 star review on 14th January 2021
Helpful Report
Thanks for the review, you have a beautiful car!
Very prompt and helpful service.
Helpful Report
I love it! Perfect Match!
Helpful Report
Had the factory color, shipped in same day.
Helpful Report
14 days since ordering. No product. Phone gives off a busy signal every time I call. Emailed them several days ago, no respond to that either. Spent $70 for this lesson. So glad I didn't spend more. Should have read the reviews first. Believe my phone number is on a don't answer list. Good luck if you've already ordered. God is watching! Well folks I owe touchupdirect a huge apology. I didn't read the delivery details. My purchase arrived today by my postal service. It was within the time period indicated on their site. I've tried the product according to directions and it works great. Had chipped paint from going threw the car wash. It'll be hand washed from now on. My Genesis looks great again. I highly recommend this company. Again my apologies!
Helpful Report
So far it's been great! Have not received product yet. Expecting soon though.
Helpful Report
Order from these guys!!!!! Do no more searching this company is the best
Helpful Report
The customer service is top-tier level and they are very professional and prompt when reply or just answering any questions you may have. The delivery was super quick. It got here in less than 3 business days and I got the standard shipping! Overall, amazing people running an amazing company.
Helpful Report
Extremely responsive and helpful. I ordered and paid and then 30 minutes later my order showed up. Forgot I had previously ordered it. :-) I sent an email asking to cancel my new order and they got back to me the next business day. Got my refund within a couple of days. Highly recommend these guys. And the pain quality is outstanding. You really can’t even tell where I did the pain touch ups!
Helpful Report
The answered my question promptly. I appreciate the customer service!
Helpful Report
Quick to respond to my question.
Helpful Report
I am very happy with the respond time. Good service. Thank you
Helpful Report
Quick on receding correspondence about my order in the process A++ not deliver yet as just recently ordered
Helpful Report
They had exactly what I was looking for.
Helpful Report
Very easy to work with and identify exactly what was needed. If needed again which I hope I will not will definitely come back and use again. Thanks much.
Helpful Report
Thank you!
Helpful Report
Great service
Helpful Report
Site easy to use.
Helpful Report
Brilliant customer service and advice from Aby.Hope the product is as great when it arrives
Helpful Report
TouchUpDirect is rated 4.6 based on 13,871 reviews