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TouchUpDirect Reviews

4.6 Rating 13,871 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews

About TouchUpDirect:

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right.

We've been in your shoes: hoping we ordered the correct paint, but not quite sure we'll get it. That's why we started TouchUpDirect. Getting a good paint match should be easy.

TouchUpDirect can ensure you're ready for your next paint project. We'll get you the right paint so you can get it just right:

•The paint TouchUpDirect sells matches the factory coatings.

•Our paint is the good stuff: the same formulas as the manufacturers, mixed in the same machines.

•We'll put the correct paint in the best applicator for your repair.

•We stock the painting tools and accessories you need to do the best job possible.

•Ordering online is quick, simple and reliable.

•TouchUpDirect customer service treats you the way we'd want to be treated.

•We know paint, and we know what you want. Because we use factory paint specifications to ensure you get the right match, you'll get the correct paint even when the manufacturer offered dozens – or hundreds – of color options.

TouchUpDirect is a growing American company, adding hundreds of thousands of new customers every year. Our offices and production shops are in Southern California. Our paints are made and mixed in the U.S. Our professional staff has more than 40 years experience in the paint business.

We're here so you can have a good touch up painting experience.

Yours truly,

The TouchUpDirect team

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

TouchUpDirect 1 star review on 15th June 2025
Jim M
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
TouchUpDirect 5 star review on 18th September 2024
Brad F
19
Anonymous
Anonymous  // 01/01/2019
Color match was spot on
Helpful Report
Easy to apply and it works like a charm
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have not had time to use the product yet...will let you know......
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Received Touchup Kit, but not used yet. Well packaged. Will be doing the touchup later.
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Product came in a timely manner and as specified.
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Was pleased
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My 2016 Hyundai had a pearlescent shine to it. The order I received was a plain white. Very disappointed.
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Easy to use. Worked great!
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Hard to get the right amount of paint to come out. While putting on the clear, the tip removes the color. Not happy.
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Worked great
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I was painting a small factory body part on my BMW and the paint was blotchy, streaky, horrible. I even sanded the paint off and tried again, with the same results. I'm sure some customers have good results, but I did not. W
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Hi Warren, Thank you for the feedback - It's truly valuable. The issue you experienced sounds very odd. I'm certain we can figure out what happened and get you some replacement product. We are happy to assist so please reach out at your earliest convenience. Please email us at help@touchupdirect.com or call 855-600-8160 Thank you,
Good product great service
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Instruction for use need to be more detailed and much clearer. Spend more time as to when to use the pen and the brush end of the applicator. What is the same paper for, and when is it used.
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Easy ordering process. Color matched perfectly.
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The customer service is great, I had an issue with not understanding the three stage paint I purchased. They explained and sent me the needed paint to correct the mistake at no charge. Very good service...Thanks! Tom San Diego
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Paint matched perfect.
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The gentleman I spoke to (sorry that I do not recall his name at this moment) was courteous and helpful. I look forward to trying the application techniques that were recommended. Barry Loss
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All was good
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Service was somewhat quick. However, the color did not come close to the color of my vehicle
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The paint I ordered matched perfect.it dont get any better than that
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TouchUpDirect is rated 4.6 based on 13,871 reviews