TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,839 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,839 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Kind and quick response”

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Posted 7 years ago

“Really easy to use site and best layout I have found for searching.”

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Posted 7 years ago

“Vry satisfied”

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Posted 7 years ago

“Easy to inform oneself from your catalogue, easy to book. Hopefully the trip will also progress easily and enjoyably!”

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Posted 7 years ago

“TourRadar has been easy to book our trip with. They were very responsive to the questions I had for them. I wish they put more information on their site before you actually purchase the tour. After you purchase a tour you have access to more specific information about the tour and optional packages that you can't see before you purchase them. Also, they need to notify you, up front, when optional tours must be purchased with cash/on site, as opposed to being able to purchase them in advance with a credit card. It makes a big difference when you are planning a trip. Overall, I am happy with them. Their price was MUCH better than most. We haven't taken our tour yet, but so far it's been pretty good.”

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Posted 7 years ago

Hello Matthew, Thank you for your review. We're pleased to hear booking your tour on tourradar.com was an easy process. You've offered some great feedback regarding optional extras on tour. While this is information we're happy to provide for you before you book (if it's made available by the operator), we are always adding to the information available on our tour detail pages. The structure of a tour varies from one operator to the next, so there is not one formula for all tours, but we hear you! We hope you have a fantastic time on tour and thank you again for your feedback. Happy Travels! The TourRadar Team

Posted 7 years ago

“This was my first time overseas and TourRadar made it such a special experience. I saw things i’ve always dreamed of seeing, eaten foods so delicious my tatebuds could burst and experienced Japanese culture at it’s best. My tour guide was friendly, enthusiastic and made the tour for me. 11/10!!!!”

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Posted 7 years ago

“Communication has been excellent. All queries have been answered promptly. Further information about the proposed tour has been readily available. I feel confident booking through TourRadar.”

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Posted 7 years ago

“It was really easy to book the trip. I wish there had been more details about where we would be picked up from on the itinerary so I could book somewhere to stay that would be close to the place. I will have to ring Intrepid.”

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Posted 7 years ago

Hello Julie, Thanks for your feedback and for choosing to book your tour with TourRadar. Upon booking confirmation, we sent you the trip notes provided by Intrepid which include the starting point of your tour on page two. I hope this helps you arrange your pre-tour plans! If you'd like to request any pre-tour accommodation or transfers, please get in touch as we'll be happy to arrange that for you too! Kind Regards The TourRadar Team

Posted 7 years ago

“Even when things didn't go according to plan during the booking process, Carla followed up and sorted the issue with professionalism. This is not the first time that I have used TourRadar and it won't be the last!”

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Posted 7 years ago

Hello Duncan, Thank you for your feedback! We're particularly pleased to hear that although you encountered some obstacles, our Travel Experts were there to set things right! We thank you for your understanding and continued loyalty. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“All my questions were answered and everyone I talked to was very friendly and knowledgeable.”

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Posted 7 years ago

“Very good selection of tours. Easy to book one after deciding.”

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Posted 7 years ago

“Quick response to the client. Good bridge between the client and the operator.”

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Posted 7 years ago

“The site and search were easy to use and besides the TourRadar confirmation, I received a message from the operator in a very short period after, that was also a positive fact.”

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Posted 7 years ago

“I was interested in visiting Egypt, see Pyramids, Sphynx, Cairo and cruise on Nile. I found your site and sent questions. I got immediate response from a gentleman named Ahmed Ali, who was very attentive and professional. He has answered my needs, made necessary changes to make sure we were comfortable. Thank you Ahmed Ali.”

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Posted 7 years ago

“Very easy process to book. Email confirmation once everything was approved with the tour company not to mention massive savings.”

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Posted 7 years ago

“Quick response and good prices.”

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Posted 7 years ago

“The website was so easy to use and they were readily available to answer questions. Looking forward to our trip!”

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Posted 7 years ago

“Easy to find what I wanted. The filters actually work !”

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Posted 7 years ago

“Very easy to navigate and I contacted support twice and it was the best experience I have ever had with a chat centre - waiting time was less than 1 minute!”

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Posted 7 years ago

“I’ve just booked my second tour through TourRadar. It is so easy to book & the hardest part is selecting one from of the numerous trips they I was nervous for my first trip but everything ran just as they said. It was easy to contact them via email & I’ve even got a follow up phone call to insure my questions had been answered.”

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Posted 7 years ago

Hello Linda, Wonderful to have you back and thank you for your review. We're delighted to hear you've had a second positive booking experience with TourRadar and wish you well on your trip! Thanks for taking the time to share your experience! Happy Travels The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,839 reviews