TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,793 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,793 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very overwhelmed with all my options and I found the chat option fantastic to clear up small details and clarify information.”

Helpful Report

Posted 6 years ago

“The booking experience was easy. No problem. It also allows you to have a payment plan.”

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Posted 6 years ago

“easy and questions answered in a timely fashion. was a great experience”

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Posted 6 years ago

“Thank you very much for Heidi to give me very clearly helpful tips to book this trip.”

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Posted 6 years ago

Hi there Ngan Siu, Thank you so much for your lovely review! Here at TourRadar, we always make the point to celebrate individual agents for their great work - We have passed your feedback on accordingly to Heidi. We are so glad you have chosen TourRadar for your touring needs and remain available to assist you 24/7 via phone or live chat. Kind regards, The TourRadar Team

Posted 6 years ago

“Efficient and smooth. Travel agent from Stunning Tours answered my question and helped with my booking with professional manner.”

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Posted 6 years ago

“Great discounts , very helpful customer service”

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Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“Easy to book and great communication.. ..”

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Posted 6 years ago

“The staff are so helpful. Any questions I had were answered so promptly. As a solo traveller booking with them made me at ease!”

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Posted 6 years ago

“Wow, easy peas”

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Posted 6 years ago

“Extremely easy to book my tour - I was guided through the needed information with no trouble whatsoever. Their communication was friendly and helpful as they answered all of my many questions. Will definitely book with them again.”

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Posted 6 years ago

“I was a bit apprehensive but booking this tour could not have been easier. I used the chat feature to ask a couple of questions and they were very responsive.”

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Posted 6 years ago

“Tourradar is very organization. The assistant has a lot of experience when I have a questions. They are willing to help me right away. They are good taking care of the people. I am highly recommended this Tourradar. I would come back again.”

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Posted 6 years ago

“The whole process was effortless and easy.”

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Posted 6 years ago

“I booked my tour over the phone. It was quick and easy and the operator was pleasant to talk to.”

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Posted 6 years ago

“All smooth. Prompt confirmation from operator.”

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Posted 6 years ago

“Staff on hand were very responsive to questions. The Internet interface was easy to use. Also, I appreciated being able to use a credit card without penalty.”

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Posted 6 years ago

Hi Debra, Thank you so much for your review. Here at TourRadar, we pride ourselves on the ability to provide an effortless booking experience with over 2,500 operators across the globe. One of the perks of choosing TourRadar is having no booking fees whatsoever. Best of all, we plan to always keep it this way! We appreciate your business and hope that you will continue to choose us for your future touring needs. Kind regards, The TourRadar Team

Posted 6 years ago

“The booking process are great. TourRadar made it very easy to book my tour. They answered all my questions quickly.”

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Posted 6 years ago

“Very easy booking experience for a first-timer. There's a lot of information provided on the tours, so there's a lot of time required to make a choice! However, once we set our mind on a particular tour, everything was done and confirmed within a few moments. I would certainly recommend TourRadar.”

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Posted 6 years ago

Hi Margaret, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your first experience with TourRadar. With a selection of 40,000 tours worldwide, we like to provide all the necessary information that will help you make your choice! Should you need any advice, our Travel Experts are available 24/7 and are always happy to share their experience and assist travellers in selecting the tour of their dreams. We would like to thank you again for choosing TourRadar, and wish you a great trip! Happy Travels, The TourRadar team

Posted 6 years ago

“I was very impressed by TourRadar’s responsive and thorough answers to questions posed in the chat mode even though it was late in the evening. This was my second International booking with them and Expat Explore....vrey pleased!”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,793 reviews