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TourRadar Reviews

4.5 Rating 6,746 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,746 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
58
Anonymous
Anonymous  // 01/01/2019
Booking easy to follow the process from initial inquiry to final booking.
Helpful Report
Posted 3 years ago
Amazing customer service. Answered emails and followed up.
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Posted 3 years ago
I had loads of questions answered, special arrangements made. Thanks for your help. I am looking forward to the experience and adventure.
Helpful Report
Posted 3 years ago
Great experience booking an Iceland tour with TourRadar. Very affordable and easy to choose options.
Helpful Report
Posted 3 years ago
The site is well designed and gave me all the information I needed to make the booking. It was a breeze
Helpful Report
Posted 3 years ago
Clear and easy to understand details of the trip. I have used them before and found them very good.
Helpful Report
Posted 3 years ago
Tour Radar is an excellent travel service that caters for the needs of both seasoned and in- experienced travelers. Their website is very easy to use and has a wide range of tours from which to choose that once in a lifetime trip. The Customer Support Team is very helpful both through Live Chat and vis telephone. They get back to you quickly with the answers you need to make an informed decision before booking. I can highly recommend Tour Radar to any one eager to resume their travel existence. MG Nov. 2021
Helpful Report
Posted 3 years ago
Thank you so much for your glowing feedback Maureen! The team at TourRadar strives to bring our guests amazing adventures and memories that last a lifetime. We truly believe that when we are your advocates, you will get the best possible outcome of 100% of the time. We look forward to assisting you in booking your next adventure. The TourRadar Team
Posted 3 years ago
Super easy, love the payment plan option and how quick I was able to chat to an agent to ask about sleeping arrangements prior to booking.
Helpful Report
Posted 3 years ago
Simple questions - easy to understand
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Posted 3 years ago
A great experiece, quick and easy and problem-free
Helpful Report
Posted 3 years ago
When I was looking and price comparing tours and services I found that tourradar offered the the full package with real pricing. I had noticed with competitors that there we several "optional" tours. These same tours are in tourradar package. I was being very particular to services before and after, meal plans, shuttle services, covid information. This site provided details that I wanted to double check how they work. They are no issues with emailing and asking things over and over as I did. THIS IS YOUR ONCE IN A LIFETIME EXCEPTIONAL TOUR PACKAGES.
TourRadar 5 star review on 2nd November 2021
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Posted 3 years ago
I’m not received my confirmation email
Helpful Report
Posted 3 years ago
HI Yunzhi, Thank you for getting in touch regarding your confirmation email, and we're delighted to see you've found your perfect tour! Your email has been re-sent to you for your convenience, and you can access your booking at any time by logging into your account on our website. Alternatively, you can get in touch with a member of our team 24/7 via live chat, email or phone and we will be happy to assist you in finding all you need. Kind regards, The TourRadar Team
Posted 3 years ago
There were several people I spoke with for a few days prior to my decision to go with Tourradar. They were all very helpful and patient... I had many questions and I had been trying to decide for months, so I was happy that they took time to answer my questions. I was confused about a billing issue, and the nice man tried so hard to explain it, but I just didn't get it. When I got off the phone I cleared my head and finally understood what he was trying to say! Poor guy! Anyway, I got on my computer after that and ordered the tour! Very easy once I got past that one issue. Very simple, the website explains everything. Lots of good info on there to read before you commit. I love their choices of payment too. Thanks to all who put up with me. I am SO excited! Finally got what I had hoped for!
Helpful Report
Posted 3 years ago
Easy, online, all questions answered timely and clarified. No complaints!
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Posted 3 years ago
Heaps of tours to choose from and all facets well displayed so as to make an easy selection of the best-suited choice.
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Posted 3 years ago
Easy to do, quick and accurate
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Posted 3 years ago
Rufus answered all questions n was able to help us book 2 tours
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Posted 3 years ago
I've booked tours through tourradar a few times now and it's my go to for booking group tours! The customer service is A+ and their variety is amazing. Anything you want, you can find.
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Posted 3 years ago
Made it easy to book, good communication.
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Posted 3 years ago
It was very smooth when booking with Tourradar. Moreover, I have options in making payment, either paying full or paying in instalments, which I find it very easy. Keep it up 👍🏻
Helpful Report
Posted 3 years ago
TourRadar is rated 4.5 based on 6,746 reviews