TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“I like being able to look at multiple tours from multiple companies at once and being able to book in my local currency. I also like earning tour credits that can be used to reduce the cost of future tours. Having reviews from confirmed travelers is also really appreciated.”

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Posted 8 years ago

“Your staff was helpful.”

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Posted 8 years ago

“It was really easy to use the web page and all the information was clear and effective”

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Posted 8 years ago

“It is clear to follow the instructions and was fast response after booking”

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Posted 8 years ago

“Because of my age I had to fill in a medical fitness form. This form is badly written but TourRadar kept me informed and I believe would have been very helpful if the final decision went against me.”

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Posted 8 years ago

Hello Prudence, Thank you for your feedback. Regarding the tour suitability form, we understand this is perhaps an unpleasant requirement but we're glad you feel you had our team's support! Where a suitability form is required, this is dictated by the operator of your tour and is simply a measure to make sure that the tour you've booked is one you will be able to enjoy to its fullest. We at TourRadar do not assess our customers in this sense, but we are obliged to forward the tour operator's forms where required. Thank you again for your positive comments on our support team's service. We genuinely appreciate all customer feedback and wish you a wonderful time on your tour! Regards, The TourRadar Team

Posted 8 years ago

“I called and waited for at least over 10 minutes to speak with a customer services. But she was very nice and helpful. I requested to add my husband Victor Tran to all the emails, but radar kept sending messages to me Am Vuong. My email is amvuong1969@gmail.com And Victor email is vnvict@yahoo.com Can you please email to both of us? Make sure you have both of our emails when you send us notices. Thank you”

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Posted 8 years ago

Hello Victor, Thank you for your review. We're pleased you enjoyed the service of our customer support team. Our Travel Experts work hard around the clock to offer you exceptional 24/7 customer service and are always happy to help you. During peak call times, its true, you may experience a short wait which we are constantly working hard to optimise for you, our valued customer. Regarding your email request - like most booking platforms, your TourRadar account is associated with one email address, which is the email you also use to login to your account. We are unable at this stage to associate more than one email address with your account. We do thank you for your feedback however and will certainly consider an option to forward email correspondence to additional email addresses in the future. In the meantime, we recommend you forward these emails to the desired recipients via your email inbox. Thank you again for your feedback Victor. We hope you have a wonderful time on your tour and remain here for you, whenever you need us. Kind Regards, Leona

Posted 8 years ago

“TourRadar had a vast array of tour choices, many of them at a discounted prices. The website was easy to navigate. The phone staff was very pleasant and efficient. Now, let us hope the tour itself goes just as well. Thank you!”

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Posted 8 years ago

“Site so user friendly and love that tour options are easy to compare. Great variety and range of choices. Booking confirmation came through immediately. Thank you”

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Posted 8 years ago

“Straight forward booking process, quick response time for questions”

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Posted 8 years ago

“Very Easy! When I called to ask questions the customer service was really good and they were very helpful.”

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Posted 8 years ago

“Very helpful staff. Clear and easy to read website”

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Posted 8 years ago

“I would definitely recommend TourRadar. Their site was easy to use and their response was immediate. They had me booked and sorted in no time. I was so surprised that things could happen that quickly.”

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Posted 8 years ago

“After researching lots, with no success, TourRadar had exactly what we wanted”

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Posted 8 years ago

“Easy booking. Great communication throughout. Very prompt and responsive. I would definitely book another tour with TourRadar.”

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Posted 8 years ago

“Prompt phone calls to answer my question and reassuring me.”

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Posted 8 years ago

“Was easy to use with a great selection at discounted prices”

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Posted 8 years ago

“First I got disappointed when the Legacy of St Patrick tour was cancelled. I never thought that it would happen. The flights were paid for and I was locked in. The past few days have been very stressful for me. It takes time to start all over again. I was happy to find the 2018 Taste of Ireland tour. I made reservations and the tour was confirmed yesterday. At least we will be seeing some beautiful sights in the South of Ireland.”

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Posted 8 years ago

“So easy and always the best deals. Thanks TourRadar!”

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Posted 8 years ago

“It was simple to book & have had excellent support & responses to questions re the tour. Thank you Sylvia”

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Posted 8 years ago

“Everything seems to be going well. All of my questions were answered promptly. So far, so good. Glad I chose TourRadar.”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews