TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very simple easy booking system”

Helpful Report

Posted 5 years ago

“The Tour was easy to book, and if I had questions someone always responded; although since I'm in Canada and they are in UK, sometimes there was a day or two wait...but they always responded!”

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Posted 5 years ago

“booked a tour and super excited how easy it was to get exactly what I was looking for! Jon from customer service is also great for questions and information :)”

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Posted 5 years ago

Hi there, Thank you for leaving a review of your booking experience, you have booked yourself on a wonderful adventure. As a booking agent for multi-day tours, we can provide travellers with advice pertaining to their tour itinerary or add on additional services if they are offered by the tour operator. With respect to destination-specific queries such as transportation questions, we often refer our travellers to their booking page so the tour operators running their tour can offer destination-specific recommendations. We hope this offers some clarification and we will be in direct contact with you for any additional feedback you may have about your booking experience. Kind Regards, The TourRadar Team

Posted 5 years ago

“Easy!!!! Easy!!!!!! EASY!!!!!!!”

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Posted 5 years ago

“Booking online is easy. More significant is the enquiries I made before booking which were handled very well by Yulia. She was most responsive and not only answered my questions but also helped customized the tour for me. I look forward to the tour which I hope will go equally well.”

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Posted 5 years ago

“The booking process was very clear. When my payment failed to process the first time someone proactively reached out to give me some tips on why it mightn't have worked, and everything was smooth after that.”

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Posted 5 years ago

“The representative was very helpful and assisted me in finishing my booking”

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Posted 5 years ago

“It was easy to reserve my spot”

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Posted 5 years ago

“TourRadar have been very efficient in the booking process. They have responded to every email almost immediately, giving reassurance to the booking process”

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Posted 5 years ago

“Booking with tour radar was great! I messed up and didn't use my friends link like I was supposed to to get a great discount, when I called them they were very understanding and applied the discount anyway! Their staff is also very helpful and answered all my questions. Would recommend.”

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Posted 5 years ago

“TourRadar has tons of great tours with excellent information explaining each one. In addition, any information or help you need, not to worry. They will get back with you within an hour. Their responses are clear and to the point as well as friendly and helpful.”

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Posted 5 years ago

“It was really easy to book my trip online. I got a prompt response to questions I asked through their help messaging before finalizing my booking. Once booked I received an email with a set of "next steps" which helped further with questions I had. All in all, a very good experience”

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Posted 5 years ago

“I used TourRadar following a recommendation by a friend and they have been brilliant. Very prompt and responsive to my many queries, but no pressure to book until I was happy with everything. I have just now booked for a tour next year to Israel and Jordan and the whole process was very easy and straightforward.”

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Posted 5 years ago

“Just came back from a tour in Sri Lanka which I´ve booked through TourRadar. Tour price was even discounted - got a great deal. Booking process was super easy. I`m happy :)”

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Posted 5 years ago

“It was very easy to book my tour through TourRadar. After booking I received my confirmation very timely. They also sent me instructions on passports, immunizations, etc.”

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Posted 5 years ago

“This website is very easy to use and appears to have some good deals. The booking was confirmed quickly and I am happy.”

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Posted 5 years ago

“Very simple booking process, helpful and totally customer focussed staff. Highly recommend.”

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Posted 5 years ago

“Good selection of tours, great descriptions of what is included and very easy to book. Looking forward to my trip!”

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Posted 5 years ago

“Good overview of all trip details, easy to use, quick response times. Happy that I found TourRadar!”

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Posted 5 years ago

“I recently booked my second river cruise with TourRadar. Once again, I was so impressed with the warm, friendly and experienced service from the staff. I would especially like to recognize Myrie, Nina and Felipe for their understanding and persistence in helping me complete the booking and secure the cabin that I selected. I look forward to my cruise and continued relationship with TourRadar. The communication and follow-up by everyone is terrific. Until next time, Patrick”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,755 reviews