TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,832 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,832 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“I’m terms of booking the trip, it was simple, and received fast response from the agents. Can’t wait to start my trip!”

Helpful Report

Posted 7 years ago

“Excellent service, fast, user friendly and could get a good discount.”

Helpful Report

Posted 7 years ago

“The site was easy to use, Finn was very helpful, and we can't wait to start our tour 😀”

Helpful Report

Posted 7 years ago

“All agents were patient and knowledgeable. I never felt pressured and all my many questions were addressed and answered. They also made signing up for my cruise a very easy and quick process. Thank you for all your help!”

Helpful Report

Posted 7 years ago

“This is the second year running I have booked a tour through this company. The ease of making the booking online was very smooth. The prices for tours booked was better than booking from the actual tour operators. TourRadars website was informative and easy to use. Email feedback from them was first class. Will definitely use them for future bookings.”

Helpful Report

Posted 7 years ago

“I found the range of tours covered most things I wanted to do. The pricing was very fair & the ability to pay of my trip great”

Helpful Report

Posted 7 years ago

“the site was easy to use and any questions were replied to immediately. Great discount as well!”

Helpful Report

Posted 7 years ago

“Best trip of a lifetime. Shabby and Wayne made it wonderful for me. I took the 18 day trip for my 78 th Birthday . Everyone was wonderful , it was truly Family, Shabby made sure everyone was equal and never failed to help in every situation. 5 star is not enough. I give them 100 stars. Thank you”

Helpful Report

Posted 7 years ago

“I needed to chat to an operator who was very helpful and who was able to answer all my questions.”

Helpful Report

Posted 7 years ago

“Very prompt at replying to inquiries. Very helpful and willing to assist”

Helpful Report

Posted 7 years ago

Hi Greig, Thanks for the positive review surrounding our customer service. We are happy to hear that our travel experts have been of great assistance throughout your booking journey thus far. Thanks for booking with TourRadar! Much appreciated, The TourRadar Team.

Posted 7 years ago

“Trip isn't until Sept.2020 but so far, the process has gone well.”

Helpful Report

Posted 7 years ago

Hi Faylyn, Thanks for taking the time to provide us with this review! We are happy to have you as a customer and look forward to assisting you with your travel plans right up until your departure in 2020. Many thanks, The TourRadar Team.

Posted 7 years ago

“It’s very easy to use, and I’m confident that I got the best deal on my trip. I will definitely be using Tour Radar again in the future.”

Helpful Report

Posted 7 years ago

Hey Brooke, Thanks for taking the time to leave us this positive feedback! We too are sure that you were provided with the best deal :) We are excited to learn that you will be looking to book with us in the future, we look forward to assisting you then! Much appreciated, The TourRadar Team

Posted 7 years ago

“The website was easy to use and had all the info I was looking for.”

Helpful Report

Posted 7 years ago

Hi there, Thanks for providing us with this great bit of feedback. We are always happy to hear that our travelers have found that our site had everything they needed. We look forward to assisting you with your travel plans up until the departure of your tour! Best wishes, The TourRadar Team.

Posted 7 years ago

“TourRadar was very responsive to all questions asked. They had a great selection of tours. The only site I have seen with an affordable tour to Cuba.”

Helpful Report

Posted 7 years ago

Hi Sharon, Thank you for your kind words surrounding our customer service and selection of tours. We are excited to be sending you off on such an amazing trip to Cuba and are happy to have you as a customer! Best wishes, The TourRadar Team.

Posted 7 years ago

“I really enjoyed my relationship with Natalia. She seemed to care that I found the right cabin. It was hard for me to find the right place to log in on the web site. What web site do I go to in order to log in to my tour?”

Helpful Report

Posted 7 years ago

Hi Patrick, Thanks for taking the time to leave us this review. We are glad to hear that Natalia was able to assist you in booking the perfect cabin. We believe she has also sent you the login details and instructions for finding your confirmed booking on our site. Of course, if you would like further assistance we are available 24/7 via phone or online chat to help! Best wishes, The TourRadar Team.

Posted 7 years ago

“We have not taken the tour yet. But I am very impressed with the thoroughness and promptness of their replies to my emails. And something rare -- they actually answer my questions and do not just send a stock reply. We have placed our deposit and will definitely take the tour. And if the quality of the tour is anything like the attention I have received in booking it, then I am sure we will be happy with it.”

Helpful Report

Posted 7 years ago

Hi Brenda, Thank you very much for such a lovely review, this is truly appreciated. We love being able to provide you with a 24/7 customer service line and look forward to assisting you throughout your booking experience. We are sure that you will have an amazing time on the tour you have booked with us! Many thanks, The TourRadar Team.

Posted 7 years ago

“TourRadar was easy to use when booking our tour. Customer service support was available during our booking.”

Helpful Report

Posted 7 years ago

Hi there, Thanks for taking the time to write a review for us, it is very much appreciated. We are glad to hear that you were able to take advantage of our 24/7 customer support line and book a tour! Many thanks, The TourRadar Team.

Posted 7 years ago

“I was very happy with the service, I received from TourRadar. Every one was very kind and helpful on the phone and through the emails, It is good if you are not used to working on the computer, to be able to ask for help, Sandy was wonderful and very patient for quite a long time, I WOULD DEFINITELY USE YOUR SERVICE AGAIN. thankyou Suzanne Watton.”

Helpful Report

Posted 7 years ago

Hi Suzanne, Thank you for taking the time to provide your wonderful feedback. Our support team is available by phone and live chat 24/7. TourRadar understands the importance of having the right people available when you have questions. We are pleased that you enjoyed working with our team and we look forward to assisting with your next adventure! We hope you have a great time exploring Scandinavia next year. If there's anything we can help with before you go, just let us know. Cheers, The TourRadar Team

Posted 7 years ago

“Was very simple to find the tour I wanted and each stage was explained clearly. The whole process didn’t take too long at all! Very pleased”

Helpful Report

Posted 7 years ago

Hey Evelyn, Thanks for the lovely comments surrounding the functionality of our site, it is much appreciated. We are pleased to see that we were able to assist you in finding the perfect trip. Happy and safe travels, The TourRadar Team.

Posted 7 years ago

“I am working with a Supervisor named Sandy and she is overseeing any arrangements or problems I have. Thank you. Kathleen A. McClure”

Helpful Report

Posted 7 years ago

TourRadar is rated 4.5 based on 6,832 reviews