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TourRadar Reviews

4.5 Rating 6,824 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,824 reviews
Customer Service
Communication Channels
Email, Telephone
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
It is too bad there is no 6 or 8 star rating available. 5 isn't really good enough for TourRadar. This enterprise surpasses even the most stringent, high-bar criteria for excellence of customer service. These people are consistently, constantly, on top of your tour itinerary, where you are are in the process, your current status and your situation, they answer the phone on the 2nd or 3rd ring, I'M NOT KIDDING, nd when they pick up they already know who you are, what your tour and status is, and they instantly produce precise answers and solutions to your questions or problems in a matter of seconds. I don't know who the competition is for this outfit but my advice to them is, give up. Go find another line of business. You will never catch up with the platinum customer service these people provide.
Helpful Report
Posted 7 years ago
The website was quite USER FRIENDLY, which is important to me. I got a quick confirmation and response.
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Posted 7 years ago
I was able to obtain info on many tours and secure a reservation with small deposit. Guaranteed departures clinch the deal.
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Posted 7 years ago
Easy and effective user interface. Vast number of tour operators.
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Posted 7 years ago
The people from TourRadar answered all my questions quickly and effectively. My plans are complete for our nine day tour to Cuba,
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Posted 7 years ago
You helped us find the trip we wanted at the price we wanted.
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Posted 7 years ago
the information about the trips
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Posted 7 years ago
Sorted out my problem in just a few hours and also confirmed by telephone that the vouchers should be in my inbox which they were. I will certainly book with you again
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Posted 7 years ago
All the info is there, very user-friendly site
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Posted 7 years ago
Looked at many Coach Tours for Spain and Portugal for 2019 TourRadar ended up having our chosen trip with handy discounts to help me make the decison to go through them.
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Posted 7 years ago
It was very easy to sort through tour options and fine one that suited us.
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Posted 7 years ago
It was really easy to use. I got stuck in between 2 tours and someone was there to help me through the chat. I was able to decide which one to pick because of them.
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Posted 7 years ago
Very helpful
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Posted 7 years ago
Everything went well. Everyone very helpful. Only thing is too many emails from your company so just send me things regarding our trip
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Posted 7 years ago
There are so many great tours to choose from at a great price. I had many many questions and the Tourradar representatives answered each of my questions within a couple hours. Such great customer service!
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Posted 7 years ago
I got the good deal for the price.
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Posted 7 years ago
Your web site is so easy to used. One system for all your operators instead of navigating your way through individual site systems. So easy. Plus I love the discounts.
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Posted 7 years ago
Excellent response rates from questions I had about the tour. The website is super easy to maneuver and use. things were clear and easy to understand. I'm excited for the tour - I will review it after the tour finishes as well.
Helpful Report
Posted 7 years ago
I put a call into TourRadar with some questions about the upcoming tour. They answered me efficiently and courteously and accurately. (I had actually, also been in contact with the tour company. TourRadar was spot on.) The actual tour company would only quote one price. TourRadar gave me an “early discount” booking price, plus an additional discount.
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Posted 7 years ago
Very easy to compare tours and some great discounts to be had.
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,824 reviews