TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Thank you so much, all the staff you are amazing,”

Helpful Report

Posted 8 years ago

“the site was very simple to use and offered a slightly better price than going directly through the tour provider.”

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Posted 8 years ago

“So far so good! The booking process has been thorough and easy. I have received reminders and believe that all will be as it should be when I arrive.”

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Posted 8 years ago

“Very prompt responses to ANY questions”

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Posted 8 years ago

“Easy to navigate, useful information, the price not bad, it explain everything from day to day travel etc.”

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Posted 8 years ago

“TourRadar was on top of everything they answered all my questions satisfactory and made the whole process very simple to book a tour. They are always there happy to help you.”

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Posted 8 years ago

Hi there, thank you for the great feedback. We take the stress out of holiday planning. Our team of travel experts are here to help make your touring dreams come true. Have a wonderful upcoming getaway! Cheers, Natasha

Posted 8 years ago

“This is now the 3rd trip I have booked with TourRadar and I always find them to be extremely helpful. From experience I can say that messages are responded to very quickly and they always provide the best of help regarding the tour details and any other queries you might have. It is also a great help to be able to see all the tour companies on the one site. This for me was the biggest advantage when I first found TourRadar on the web but I keep coming back because I know TourRadar has great customer service!”

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Posted 8 years ago

Hi Sandra, Thank you for your review. It's fantastic to hear how you have benefited from our genuine and capable travel experts. With TourRadar support being available 24/7, we are able to provide you with unbiased advice at your leisure! We look forward to assisting you with your next tour! Cheers, Natasha

Posted 8 years ago

“Competitive pricing. Good website. Very descriptive.”

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Posted 8 years ago

“I was able to book the tour I wanted at a time I wanted to go and it was within my price range”

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Posted 8 years ago

“Very helpful and quick to respond.”

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Posted 8 years ago

Hi there, thanks for your feedback, great customer service is what we aim to achieve! Please let us know if you need anything at all. Cheers, Natasha

Posted 8 years ago

“Easy to find what country you're looking for, with a large selection of tours displayed. The filters are good to break down style, length, price and other things.”

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Posted 8 years ago

Hi Jay, thank you for your wonderful feedback! We are glad that you have enjoyed your booking process. Our team of Travel Experts wants to ensure that we are available 24/7, via phone and live chat, in order to provide you with exceptional customer service. We hope that you have a fantastic upcoming holiday and look forward to working with you again. Cheers, Natasha

Posted 8 years ago

“Tour description is clear and detailed. Booking process was easy. Customer representive was helpful on my concern. A quick email response with satisfactory result.”

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Posted 8 years ago

Hi there, It's great to see that your booking process had a quick positive turnaround. Providing mind-blowing customer service is our number one priority so we really appreciate your feedback. If you need anything prior to your trip, please get in touch with us. Cheers, Natasha

Posted 8 years ago

“Very easy to book. Excellent communication.”

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Posted 8 years ago

Hi Kaye, thank you for taking the time to provide your feedback, we appreciate it. Glad to see that you have enjoyed working with us so far. We look forward to assisting you again in the future. Cheers, Natasha

Posted 8 years ago

“Finding a tour was easy. Reviews from travellers were available. Information provided is very good.”

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Posted 8 years ago

Hi there, thank you for providing us with your feedback. We are happy to see that you found the information on our site helpful. At TourRadar we feel that reading other traveler experiences from their tours is a great way to help someone decide if a trip is right for them! Have a lovely upcoming holiday. Cheers, Natasha

Posted 8 years ago

“Helpful, friendly communicative staff and prompt service. No complaints”

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Posted 8 years ago

Hi Peter, thank you for providing your feedback! It's great to see that you enjoyed your booking experience, we hope you’re looking forward to the upcoming trip! Cheers, Natasha

Posted 8 years ago

“easy to navigate, simple to book online”

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Posted 8 years ago

“Easy booking process, professional staff. Connected to the selected tour's tour company efficiently with no hassles. Love the discounts accumulated each time I book a new tour with Tour Radar. Sometimes this makes it cheaper than booking directly through the tour company itself.”

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Posted 8 years ago

Hi there, thank you for your feedback. TourRadar works with hundreds of trusted operators which means that we list thousands of tours all around the world and provide an unbiased comparison to find the right tour for you in terms of your dates and travel style. We look forward assisting you with your next tour! Cheers, Natasha

Posted 8 years ago

“Great prices for trip and quick response to questions.”

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Posted 8 years ago

Hi there, thanks for your feedback - great to see that you have enjoyed the TourRadar booking experience! Cheers, Natasha

Posted 8 years ago

“I was able to call a tourRadar representative on the phone and he did everything he could to help me out. I think his name was Jerremy.”

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Posted 8 years ago

Hi Debra, thank you for your feedback. Our team of travel experts is available 24/7 for when our clients need us. We are so happy to see that your questions were answered. If there is anything else we can do to help out, please let us know. Cheers, Natasha

Posted 8 years ago

“The tour was a dream come true. I loved everything about it. From the transport ,the guides , the arrangements and accomodation. Who could ever complain with such happy characters we had for tour guides ,and feeling so safe with the amazing drivers. It was a great choice of places to visit i enjoyed myself and it really could not have been any better. I will chose TourRadar again for all my holidays and i have already started recommending it to my friends and family thats how happy iam. this customer is veryhappy:-) everything was just well organized, all ways on time. was by myself but i felt like i had found a new family. really like the getting to the hotel and getting a key with my name on it(it showed me how things have already been planned ahead of me) Also going according to plan and on time is a plus.and the tour guides counting the people in the group to make sure we are all there kudos. cheers to a wonderful team”

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Posted 8 years ago

Hi Precious, thank you for your wonderful words! Our team at TourRadar is always striving for seamless transparency to our clients. We want to ensure that from the moment you reach our site, to the moment you leave for your holiday, you know exactly what is happening with your booking. We hope that you have a fantastic getaway and we look forward to working with you again in the future. Cheers, Natasha

Posted 8 years ago

TourRadar is rated 4.5 based on 6,827 reviews