Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,788 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought your product today and already I am enjoying it. Its so much better than our previous fryer!”

Helpful Report

Posted 2 years ago

Hi Thanks for your kind words about your Tower Air Fryer. I was pleased to read how you are enjoying using your Air Fryer. Thanks for choosing Tower for your valuable order. Keith - Group Customer Services Manager

Posted 2 years ago

“Fab so glad I bought one”

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Posted 2 years ago

Hello Clare, Thanks for your 5 star comments about your Tower product. Everyone here at Tower was delighted you selected Tower for your valuable order. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Excellent product”

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Posted 2 years ago

Hi Louise, It was wonderful to receive your 5 star comments about your Tower product. Here at Tower we pride ourselves on offering quality products at affordable prices supported by great customer service. Should you have any enquiries in the future we'd love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Brilliant bbq only used outside so far but cooks really well easy to build. Price was good too compared to another brand we had brought and it broke after 4 uses. Highly recommend easy to clean”

Helpful Report

Posted 2 years ago

Hi Nicola, Many thanks for your 5 star comments about your Tower BBQ. It was wonderful to read how easy you found your BBQ to set up. Rest assured if you have any enquiries moving forward our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 2 years ago

“5stars great product cooks well controable heat makes cooking easier”

Helpful Report

Posted 2 years ago

Hi Tony Many thanks for your 5 star comments about your Tower product. Everyone here at Tower HQ really appreciates your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Very impressed with BBQ, plug in and go! +++”

Helpful Report

Posted 2 years ago

Hi Carys, Thanks for your 5 star comments. We hope the sun shines so you can really enjoy cooking delicious meals on your Tower BBQ. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Excellent product, all comes apart to clean, easy to assemble, amazing, would definitely recommend,all goes back in box to store, great price too under £40”

Helpful Report

Posted 2 years ago

Hi Sonia, It was lovely to read your 5 star review about your Tower product. Thanks for your valuable recommendation - we hope you visit our website again soon to see our great range of products. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Yhis is brilliant quick to set up easy too use and plenty of cooking space”

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Posted 2 years ago

Hi Greg, Thanks for your 5 star comments about your Tower product. We were delighted to read your kind words - thanks for selecting Tower for your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Would definitely recommend the Tower 3100W Steam Iron. Irons smoothly and quickly.”

Helpful Report

Posted 2 years ago

HI Thanks for your 5 star comments and your wonderful recommendation of your Tower 3100W Steam Iron. Rest assured our Customer Services Team are available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Very happy with the product and great value for money”

Helpful Report

Posted 2 years ago

Hello Linda, It was wonderful to receive and read your comments. Here at Tower we always provide quality products, at affordable prices supported by great Customer Service. We hope you visit our website again very soon. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“A good inexpensive grill. Very convenient, when used outside in the wind, it is necessary to additionally put cover.”

Helpful Report

Posted 2 years ago

Hi Yurii, Many thanks for your kind words about your Tower product. We were delighted you picked Tower to make your valuable purchase. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Fantastic airfryer would recommend it to everyone.”

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Posted 2 years ago

Hello Thomasina, Many thanks for your 5 star comments about your Tower Air Fryer. We also think our Air Fryers are fantastic too !!! Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Oh i love it i can cook chips and meat and they done at same time., instead of cooking chips then the meat, then having to reheat chips in microwave when heat is done, double tower is 100% percent fantastic”

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Posted 2 years ago

Hello Triens, Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Our Air Fryers are so versatile and I was delighted to read how you have been using yours. Rest assured our Customer Services Team are always available to help with any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Its very handy to use”

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Posted 2 years ago

Hi Many thanks for taking the time to leave your 5 star comments and for choosing Tower to make your purchase which is greatly appreciated. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“Can't understand why I didn't use one before best purchase I have made 5”

Helpful Report

Posted 2 years ago

Hi Stuart, Many thanks for your 5 star comments. Everyone at Tower HQ was delighted you picked us for your valuable purchase. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Thanks again Keith - Group Customer Services Manager

Posted 2 years ago

“Loved it. So easy to put together and cook in.”

Helpful Report

Posted 2 years ago

Hi David, It was great to read your comments about how much you love your Tower product. Thanks for choosing Tower for your valuable purchase which is greatly appreciated. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Good quality cover which fits my Tower Orb BBQ perfectly. Well priced too.”

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Posted 2 years ago

Hi Susan, I was delighted to read your comments about the cover for your Tower Orb BBQ. Thanks for choosing Tower for your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I recently purchased a small Tower electric steamer and it is just perfect for me as I live alone, I have used it and it steams vegetables perfectly is easy to clean and takes up little space in my kitchen.”

Helpful Report

Posted 2 years ago

Hello Dorothy, Thanks for taking the time to leave your kind words about your Tower Steamer. It was great to read how your Streamer has made a perfect addition to your kitchen. If you need any help in the future our Customer Services Team would love to hear from you. Take care Keith - Group Customer Services Manager

Posted 2 years ago

“Good product”

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Posted 2 years ago

Hi Seamus, Many thanks for your 5 star comments and indeed your valuable order which is appreciated by everyone here at Tower HQ. We hope you visit our Tower website again very soon. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Really nice size as our last one was rather large,we never used the 1000 watt power we just stuck with the 800 power level but with this new Tower one we have a lot more workspace.”

Helpful Report

Posted 2 years ago

HI Many thanks for your 5 star comments about your Tower product. We are very proud of our product range and we hope you enjoy using your product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.2 based on 5,788 reviews