Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,793 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colour changing kettle is great. Looks good snd quick boil”

Helpful Report

Posted 6 years ago

“Great colour changing kettle. Finishes our new kitchen off. Smart lookimg, quick boil.”

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Posted 6 years ago

“filled my kitchen with all Tower Appliances, not only are they stylish but very good quality and well worth the money”

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Posted 6 years ago

“Tower Illuminating Kettle looks amazing in my new kitchen”

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Posted 6 years ago

“The Kettle is excellent, boils quickly, looks nice, the blue leds are a nice feature. Very pleased with the item”

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Posted 6 years ago

“TOWER PRODUCTS IS A LEADING BRAND NAME IN THE WHOLE WIDE WORLD IN THAT THE TOWER POTS MY MOTHER BOUGHT EVEN BEFORE I WAS BORN ARE STILL EXISTING AND DOING VERY OK. THIS MAKES ME TO PATRONIZE TOWER COMPANY AS A WOMAN AND I ALSO RECOMMEND IT TO OTHERS.”

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Posted 6 years ago

“I bought a Tower airfryer on 3/6/19 from Argos in Newhaven. I have wanted one for ages as I was hearing great things about them. I did my research, and this sounded the best. Well I have not been dissapointed, it's great. I have cooked many things in it.”

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Posted 6 years ago

“Just bought 4 piece knife set definitely a cut above the rest”

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Posted 6 years ago

“Set of Tower 3 piece forged an set Excellent quality saucepans look smart in my kitchen too. Non stick and fully washable. Great choice”

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Posted 6 years ago

“Amazing quality”

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Posted 6 years ago

“This food processor is great, it is lightweight and compact so very easy to use and doesn’t take up too much room when not in use”

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Posted 6 years ago

“I bought 58 litre sendor waste bin. It's really good purchase.”

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Posted 6 years ago

“Excellent website, far cheaper price than any retailer and very good customer service.”

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Posted 6 years ago

“Fantastic service and delivery time; dealt with customer service on an item which was out of stock. Was advised when it would be back in stock and it was so managed to get my item to complete Kitchen style and set up:) would definitely recommend.”

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Posted 6 years ago

“Good quality, solid and durable pressure cooker. I bought it from Argos almost 6 years ago and still using it.”

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Posted 6 years ago

“very happy with my tower utensils and saucepans excellent quality”

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Posted 6 years ago

“Nice products of a genuinely good quality. Good variety of kitchen appliances at fair prices”

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Posted 6 years ago

“The price of coffee machine bean to cup and great quality not bulky easy to use instructions easy to follow and can use beans or ground coffee”

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Posted 6 years ago

“Very quick delivery and good price”

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Posted 6 years ago

“All seems very cheap, especially the price you pay. Nearly £100 for a bin where the lid is a thin piece of plastic. Rose gold kettle colour is completely different compared to the rest, wobbles when on stand. Looks good until you buy it. My whole kitchen is rose gold tower appliances, I wish I chose something more reliable like Russell Hobbs”

Helpful Report

Posted 6 years ago

Hi Ryan, We are very sorry to hear of your experience, if you'd like to email us on customerservice@towerhousewares.co.uk our team would love to help resolve this for you. If you could include any supporting images it would be greatly appreciated. Ultimately, we hate letting any customer down and I'm really sorry that you have had this experience. Please accept my apologies for any inconvenience caused. We look forward to hearing from you. Kind regards, Nicole Tower Customer Care

Posted 6 years ago

Tower is rated 4.2 based on 5,793 reviews