Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,759 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“beautiful copper and white knife set was brought for me as a gift! been using tbe knifes for 4 months now and still look and feel brand new! would highly recommend”

Helpful Report

Posted 6 years ago

“Quick delivery. Just arrived and so not used the iron yet. Easy to follow instructions.”

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Posted 6 years ago

“Bought Cerasure Pan. Slow dispatch but good communication.”

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Posted 6 years ago

“Very pleased with the air fryer which the book says T17023 but this model is not on your guarantee list”

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Posted 6 years ago

“This bin is great, really accessible and I like the way the bag holder holds the bag in. Unfortunately my husband dropped the lid on the floor and it stopped working, but easy to get another one.”

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Posted 6 years ago

“Bought the 2.2l vortex air fryer at a very reasonable price from Argos. Purchased as an alternative to my deep fryer. Works fine but you need to experiment with timings as the smaller power when compared to the larger versions requires longer frying times. Overall very handy.”

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Posted 6 years ago

“good value”

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Posted 6 years ago

“Bought a tower kettle fast boil and it's fantastic quieter than my last kettle Great product”

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Posted 6 years ago

“Like this soup maker. I think the bar displaying smooth, chunky etc could be clearer. Very dark. Otherwise ok.”

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Posted 6 years ago

“The Tower steam generator iron is very effective and makes light work of ironing but there is no mention in the booklet about the cartridge and how often it needs replacing. This should be added into the book which does not even mention it on the diagram.”

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Posted 6 years ago

“Iam using tower pressure cooker for last 3 years and its amazing”

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Posted 6 years ago

“Bought a set of cerastone pans - 3 saucepans & 2 frying pans; very please with coating - very easy to clean & so far nothing has stuck.”

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Posted 6 years ago

“I find that Tower is a good make.”

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Posted 6 years ago

“I like the design of the health fryer and that it is black in colour and that it only needs a small amount of oil.”

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Posted 6 years ago

“Excellent Products and friendly customer service”

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Posted 6 years ago

“This food processor is great, it is lightweight and compact so very easy to use and doesn’t take up too much room when not in use”

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Posted 6 years ago

“Nice products of a genuinely good quality. Good variety of kitchen appliances at fair prices”

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Posted 6 years ago

“Very good and easy to use, good price ,worth every penny, it’s fast and easy to clean and cooks enough to a family of 4 easily.i love it”

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Posted 6 years ago

“Order and shipment very fast from their website. All good.”

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Posted 6 years ago

“Only used a few times but very pleased so far”

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Posted 6 years ago

Tower is rated 4.2 based on 5,759 reviews