Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like this soup maker. I think the bar displaying smooth, chunky etc could be clearer. Very dark. Otherwise ok.”

Helpful Report

Posted 7 years ago

“The Tower steam generator iron is very effective and makes light work of ironing but there is no mention in the booklet about the cartridge and how often it needs replacing. This should be added into the book which does not even mention it on the diagram.”

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Posted 7 years ago

“Iam using tower pressure cooker for last 3 years and its amazing”

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Posted 7 years ago

“Bought a set of cerastone pans - 3 saucepans & 2 frying pans; very please with coating - very easy to clean & so far nothing has stuck.”

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Posted 7 years ago

“I find that Tower is a good make.”

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Posted 7 years ago

“I like the design of the health fryer and that it is black in colour and that it only needs a small amount of oil.”

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Posted 7 years ago

“Excellent Products and friendly customer service”

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Posted 7 years ago

“This food processor is great, it is lightweight and compact so very easy to use and doesn’t take up too much room when not in use”

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Posted 7 years ago

“Nice products of a genuinely good quality. Good variety of kitchen appliances at fair prices”

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Posted 7 years ago

“Very good and easy to use, good price ,worth every penny, it’s fast and easy to clean and cooks enough to a family of 4 easily.i love it”

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Posted 7 years ago

“Order and shipment very fast from their website. All good.”

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Posted 7 years ago

“Only used a few times but very pleased so far”

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Posted 7 years ago

“Brilliant”

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Posted 7 years ago

“I bought a Tower 14-in-one express pot and when it arrived it was not the one illustrated, and had no advertised recioe book. The lady on the end of the phone couldn't have been more helpful and I returned it for a refund. I might have kept it although it was different, but when I looked at the instructions they were very poor. I tried to leave a review when they sent me a coupon for 35% off if I did, but when I returned the pot the coupon wouldn't work !”

Helpful Report

Posted 7 years ago

“my wife recently bought a set of two non stick frying pans from tower they are black with copper handles and we are very disappointed as after a couple of weeks everything sticks to them dispite us using only plastic utensils also the handles get hot very quickly”

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Posted 7 years ago

“The service staff are very helpful and informative.”

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Posted 7 years ago

“I am pleased with the 10 year guarantee.”

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Posted 7 years ago

“Tower airfryer t17005. Work very well. The finish around the drawer is very rough and should have been smoothed out during manuf. Amazed it passed quality control. Anyway not detrimental to performance.”

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Posted 8 years ago

“Tower airfryer t17005 Works very well.....outside where the drawer shuts is a bit rough edged. Needed a bit of smoothing out. Amazed it passed quality control. Anyway not detrimental to performance.”

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Posted 8 years ago

“Quite happy with my Tower pressure cooker but when It was delivered by Amazon, although the box was intact, there is a small dent on the side. Having checked the returns policy, decided not to as what a rigmarole. At least it doesn't affect the performance.”

Helpful Report

Posted 8 years ago

Tower is rated 4.1 based on 5,882 reviews