Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,759 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 in 1 reversible kebab grill. Good product. Excellent non-stimulating coating. Energy efficient. Quick easy clean. However plate is a bit wobbly.”

Helpful Report

Posted 8 years ago

“Light to use and less/no oil needed good for a healthy diet.”

Helpful Report

Posted 8 years ago

“My Tower pressure cooker is the aluminium 4 litre machine called the 4374. A date stamped on the lid is 1987 but I've not had it that long. I think since 2002 or 3 and it's given fault-free service ever since until now. Living alone many people find cooking for one a problem. I can't comment on that but it hasn't been for me and that's probably because of a convenient size pressure cooker (and a freezer). I've sometimes thought singles I should write their recipes down. I'm also a motor-caravanner where kitchen space is very limited and the pressure cooker is useful beyond comment. There have been a few fellow motor-caravanners over the years who have said they would buy the same model on seeing mine and my use of it. I've also bought the same model as occasional gifts for friends. Sadly, mine has developed a small fault in the lid handle – after 15 years. In my opinion it is a small fault in a plastic clip which would be easily and safely replaced. Tower is cautious and does not want to supply the plastic piece (a spring clip, no more) and the cooker can (not so easily) be operated without it. I'm choosing to replace the cooker and I've closely looked at what's available. My decision is to replace it with the same model – the 4374. It's an ideal size for one, or even two, it's simple and robust (even with a 15 yr old plastic clip which I would make available as a spare part) and it's inexpensive – I can buy a new one for about £26 - and the only possible reason I would have to get a different model might be to try for the same but perhaps in stainless steel to take account of modern induction hobs.”

Helpful Report

Posted 8 years ago

Hi Tom, Thank you for taking the time to provide your feedback on how your cooker has lasted for so long. We, at Tower, love to read when our customers have had a great experience with our products. We wish you all the best in the future with your new cooker!

Posted 8 years ago

“good quality products at reasonable prices”

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Posted 8 years ago

“I've used the air fryer nearly every day since its purchase and I recommend it to anyone.”

Helpful Report

Posted 8 years ago

Hi, thank you for the great review, I hope you continue to enjoy using your air fryer for many years to come :)

Posted 8 years ago

“I purchased tower ceramic stone coated deep fill sandwich maker. I realised later that the plate size is rather big, meaning I should use large size slices of bread. This is still okay. However, what I found missing was crispiness which I find better in my moms appliance. Otherwise it is an excellent product.”

Helpful Report

Posted 8 years ago

“The price was excellent and the product was nice. Delivery was the next day which was good a great deal.”

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Posted 8 years ago

“THE PRICE OF THE PRODUCT”

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Posted 8 years ago

“I LIKED THE PRICE OF MY T990115 PRESSUR COOKER”

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Posted 8 years ago

“Easy to use, great for onions”

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Posted 8 years ago

“A good toaster brought from dunelm”

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Posted 9 years ago

“the service I got from your customer services was very helpful I believe the young ladies name was Megan thank you and I love my set of saucepans and my sauce pan and I will be purchasing on line some frying pans etc Gwyneth Barnes”

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Posted 9 years ago

“This Air Fryer is brilliant. Very fast cooking, seems a bit smaller inside than I imagined but still a brilliant air fryer.”

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Posted 9 years ago

“great quality and very easy to use!”

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Posted 9 years ago

“7 Litre pressure cooker. Great product. Instructions could be clearer e.g. make sure the written instrctions refer exactly to the parts page. Also, more recipes would be helpful to a pressure cooker novice.”

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Posted 9 years ago

“Absolutely love my 2 piece frying pans not only do they look beautiful, but cook beautifully and are super easy to clean.”

Helpful Report

Posted 9 years ago

“I like the fact that the 11litre pressure cooker is light but sturdy. Its deep enough for full capacity steaming. Tightly sealed too. Cooks quickly enough. No assembling required for the product and easy to clean. Brilliant shopping from tower, I'm impressed.”

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Posted 9 years ago

“you have to keep turning chips or bottom do not gef brown good for price”

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Posted 9 years ago

“Needed to return and exchange the first set of 5 pans, one of the pans having an imperfection in its ceramic coating. The store insisted all 5 pans be returned. The set does not include what I would call a one person pan, a 14 cm pan, the smallest pan being 16 cm. When washing the pans, water and soap will gather under each lid handle, the only way to get rid of the excess water is to unscrew the handle in order to dry the lids thoroughly. Apart from those minor irritations, the pans perform extremely well, giving good results every time.”

Helpful Report

Posted 9 years ago

“The product cooks beautifully. I would recommend it.”

Helpful Report

Posted 9 years ago

Tower is rated 4.2 based on 5,759 reviews