Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The TOWER ceraglide steam generator iron makes light work of the heaviest ironing jobs. Good control of stream bursts and a large tank. And all at a fraction of the cost others are charging.”

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Posted 9 months ago

“The egg cooker was unexpectedly brilliant. I have only used it for boiling/steaming, but bang on the money I was going to say “worth every penny” but we won it, so it was free”

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Posted 9 months ago

“So disappointed, with the egg cooker, I did exactly as the instructions said and the plastic tray melted on the hotplate . I filled cup to medium . Tip onto hotplate. Timer turned off byt only after it melted the plastic. Now in the bin. Your download photo does not work”

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Posted 9 months ago

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Posted 9 months ago

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Posted 9 months ago

“My other could do a little stew for my self this one leaks when I washed it i cleaned with a little bit of water and all water leaked out a tiny bit my other could soak half full with water not a leak not sure where leaking the number 1 draw leaks but not number 2”

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Posted 9 months ago

“Bought a air fryer from tower, packed up and received a replacement a airx ai fryer, now this has problems with the rubber seals in the tray, asked customer service for some new rubber seals, no you cant have any , look for yourself on ebay or amazon, what a joke, i have all the emails from them saying this, never buy any of there products again”

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Posted 9 months ago

“I had this product sent to me as a replacement of a previous recall I ve only had it a few months and the water/steam compartment has cracked and is now unsafe to use”

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Posted 9 months ago

“It is far too small, it doesn't even hold a normal sided slice of bread, the mess it creates is just not worth the cleaning hassle!! Only used it once!! The 750w 2 slice sandwich maker is akin to a toy product and the item is simply not fit for purpose!! It's a total waste of manufacturing time and money. If cheese is used it ended up oozing out of the bread and all over the item and I only used cheese singles in it too! Definitely not easy to clean as stated since the cheese seeps under the metal plates... Wish I had never had it.”

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Posted 9 months ago

“Have air fryer barely over a year and it just packed in won’t turn on as it’s also a digital. Screen turn on”

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Posted 9 months ago

“It’s quite noisy and bit smoky . But it works well . I just bought it today . Tried gusto fish and chips .. it was good”

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Posted 9 months ago

“Used it once! Easy to understand & delicious soup. Looking forward to experimenting with different flavours.”

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Posted 9 months ago

“Easy to operate and clean. Energy cost is reasonable.”

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Posted 9 months ago

“1 small screw missing holding front panel flush on air fryer drawer. Requested screw to fit myself. Response return fryer to retailer to receive a replacement.”

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Posted 9 months ago

“Tower XPress Pro T17039. Received as a Christmas present and working really well. Has a decent, easy to follow manual too. The Rotisserie is amazing for a small Chicken. I intend to buy the Kebab attachment soon.”

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Posted 9 months ago

“Fast delivery”

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Posted 9 months ago

“The steam iron is an excellent product. It makes ironing very easy and gets the creases out of a garment with little effort.”

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Posted 9 months ago

“So far so good only had a couple of hours but seems a good iron and well built”

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Posted 9 months ago

“A compact and easy to use mictowave.”

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Posted 9 months ago

“Had to have a replacement air fryer as it was recalled back in August 2025, put the request in, only just received the replacement Jan 2026. Kept emailing to find out where it was, with no luck, eventually got a reply to be told that my replacement had been "lost" after 5 months of waiting. My mother also had the same experience, she got received hers a week before mine arrived, request was put in the same day in August 2025.”

Helpful Report

Posted 9 months ago

Tower is rated 4.1 based on 5,882 reviews