Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,799 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Anonymous

Tower 5 star review on 11th January 2026

Anonymous

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 4 liter pressure cooker. So far have mixed feelings it kind of works fine, however instructions are not straight forward and a bit chaotic. Some more pictures and diagrams would be useful. Steam seem to leave through the handle before it reaches proper pressure. However it seems fine after pressure is high enough. Food was cooked perfectly, however nearly burned because to much steam escaped before I've learned how it works.”

Helpful Report

Posted 9 years ago

“Purchased a Fat Free Fryer - does what it says on the tin - nice size drawer. First time I have purchased a Tower product and it seems good quality and well made.”

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Posted 9 years ago

“I love my Tower breadmaker. Stylish looking, easy to use, perfect size loaf, easy to clean and very quiet. Competitively priced too. I highly recommended this product.”

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Posted 9 years ago

“Really satisfied with the product I perched which was the Tower 3 litre deep fat fryer. The quality is fantastic. Also the timer on it is fabulous the way it turns the heat element off when the times up on the timer. Very pleased with the overall use of the product.”

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Posted 9 years ago

“Purchased your air fryer. Brilliant product.”

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Posted 9 years ago

“WELL!! "TOWER"!! YOU HAVE 'DONE' IT, " AGAIN"!! I PURCHASED MY 'NEW' 1500W "VERTICAL ROTISSERIE GRILL", & HAVE 'NOT' LOOKED BACK, SINCE!! IT IS SO " STYLISH", "STURDY", & " SAFE", TO USE, THAT I, NOW FAVOUR IT, AS OPPOSED TO MY DOUBLE OVEN! I ABSOLUTELY 'LOVE' IT'S "LIGHT-WEIGHT" ASPECT, AS THIS MEANS THAT IT'S 'USE' & 'CLEANING', ARE, IN FACT, "EXTRA" EASY!! EVEN IT'S 'DOOR HANDLE' IS "REMOVEABLE", SO THAT YOU MAY ACCESS THE MAIN " ELEMENT", FOR THE 'ULTIMATE' CLEAN!! IN TODAY'S "HEALTHY EATING" ERA, IT REALLY 'FITS-THE-BILL', FOR A "FAT-FREE" DIET, TOO!! AND, TO CAP IT ALL, I GOT A FANTASTIC "OFFER" - WHICH MEANT I MERELY PAID AROUND A "QUARTER" OF IT'S 'ORIGINAL' PRICE!! WELL DONE, "TOWER"!!!!!!! X X X X X X X.”

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Posted 9 years ago

“very happy with my air fryer”

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Posted 9 years ago

“We bought tower ceramic pan set. Very pleased with the quality.”

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Posted 9 years ago

“Hi purchased Low Fat Air Fryer 17/6 and have used it every day since. All the family and myself love it and the food is perfect and tasty. Great product highly recommended. S Bennett”

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Posted 9 years ago

“Excellent Product Would Recommend To My Friends.”

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Posted 9 years ago

“Wonderful Product. Very Efficient, yields good results. Happy overall.”

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Posted 9 years ago

“Bought 2 of the Linear 24cm ceramic casserole in Black. We are a family of 6 so lots of homemade food love cooking in these got 3 sisters who want these as they were so impressed.”

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Posted 9 years ago

“5 PIECE KNIFE SET - MODEL T80703 "FANTASTIC PURCHASE"!! THESE IRRIDESCENT, TITANIUM-COATED KNIVES HAVE UTTERLY "REVOLUTIONISED" MY KITCHEN EXPERIENCE!! SET IN A SHEER, ACRYLIC STAND, YOU CAN, 'EASILY' SEE EACH, INDIVIDUAL KNIFE'S "SHAPE", "SIZE" & "POSITION", AT A SINGLE 'GLANCE'!! COLOUR HAS ALWAYS LIFTED MY MOOD, SO THEY FIT IN EXTREMELY WELL!! CHOPPING MY POTATOES, WAS LIKE A, "HOT-KNIFE-THROUGH-BUTTER"!! " EXCELLENT", AS MY PAINFUL WRISTS MAKE IT MORE 'DIFFICULT' TO COOK FROM SCRATCH!! AND, TO SEAL-THE-DEAL, I GOT THEM FOR "HALF PRICE"!! " WELL DONE, TOWER"!! P.S. I BOUGHT MY 'TOWER' SET OF "CIRCULON" POTS, WHEN I MOVED INTO 'THIS' HOUSE..........THAT WAS 23 YEARS AGO, & THEY'RE "STILL" GOING "STRONG"!! CHEERS, TOWER!!!!”

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Posted 9 years ago

“I can not tell you how happy this has made me,its so easy to use and you can make virtually anything in it as well ,the wedges I made out of sweet potatoes and normal potatoes were perfect ,I am going to collect the rest of the range absolutely brilliant thank-you so much ????Olwen..,”

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Posted 9 years ago

“I'm very happy with this product. It is easy to use and a very practical item. I can literally cook anything in it without using oil.”

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Posted 9 years ago

“Im very happy with the product, its easy to use and a very practical item. I can literally cook anything in it without using oil.”

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Posted 9 years ago

“good quality well made non stick is fantastic, food tastes great, very easy to clean. Best pans I've ever owned have got 3”

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Posted 9 years ago

“Wonderful product. Had a different branded one a number of years ago, but the quality of the new Tower one is far superior. Cooks chicken beautifully.”

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Posted 9 years ago

“Tower 58L S/STEEL SQUARE SENSOR BIN It has been a few days now and we are in love! Perfect! No more finger prints and mess!”

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Posted 9 years ago

“T17005 3.3l Air Fryer - I think the deep pan fryer is about to go to the landfill. Chips tasted great, no fat dripping off them makes a great change. healthy and no fat needed to cook - big plus for the missus who is trying to stay on target for slimming world - I might get chips for tea more often now - yeah Definitely recommend this product - don't think i will be going back to fat fryers ever again”

Helpful Report

Posted 9 years ago

Tower is rated 4.2 based on 5,799 reviews