Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,797 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Tower Air Fryer, easy to set up, makes great chips, haven't had chance to try anything else yet. Best of all it's easy to clean with just two detachable parts, so easy. Brilliant product, wish I'd bought one earlier.”

Helpful Report

Posted 9 years ago

“I purchased the 58 litre automatic sensor bin in chrome finish and I love it!!! Excellent product would recommend!!!”

Helpful Report

Posted 9 years ago

“I purchased the tower T14001 air fryer and find it excellent. So easy to use and clean.. With the extender ring you can roast a whole large chicken easily with no mess and much quicker than in a normal oven. I think that as I get more used to it I will be using my oven less and less. You need very little oil, so it's a much healthier way to cook.”

Helpful Report

Posted 9 years ago

“Quick meals but also healthy at the same time making it useful for the whole family. Bargain prices to. Would be lost without my tower health fry now.!”

Helpful Report

Posted 9 years ago

“Tower air fryer was easy to set up and use and represents excellent value for money”

Helpful Report

Posted 9 years ago

“Purchased a new bread maker, last one saw better days bought the T11001 made first loaf in it and it was perfect baked to perfection :-) love the little paddle remover very useful!”

Helpful Report

Posted 9 years ago

“This Tower Airfryer , although a cheaper version of many others, do not disappoint. It is easy to use and keep clean. thin fries are best, although thicker cut chips only take a bit longer. Easy to keep clean. Cooks bacon and sausages really great. Would recommend this product.”

Helpful Report

Posted 9 years ago

“We bought the 5PC Stainless Steel Pan Set. They have an excellent quality finish and feel, and are great to cook with. The pans are easy to clean, not leaving any stains or marks on them post-wash. Recommended to anyone looking to finish their kitchen set with a set of reliable, good-looking pans!”

Helpful Report

Posted 9 years ago

“I brought the 3 pan set of forged aluminium saucepans. and I can honestly say these pans work like a treat. Owning a induction hob, Trying to find saucepans that work with induction nevermind match the kitchen is hard enough, but these affor, good quality pans are my lifesaver. thank you so much tower for extending my warranty of the pans for 3 years too.”

Helpful Report

Posted 9 years ago

“I really enjoy using the aur fryer I would recommend it.”

Helpful Report

Posted 9 years ago

“I recently purchased the 20cm forged fry pan. Absolutelyexcellent product!”

Helpful Report

Posted 9 years ago

“Very good frying pan and just the right size”

Helpful Report

Posted 9 years ago

“I am so impressed with my 1200W blender. I hadn't heard of the company before and was after a blender for my daughter, googled and came across a Tower blender, ordered and it arrived quickly. 1200W 2 litter jug Polycarbonate jug, not glass Plastic lid with removable middle section Lifetime guarantee on the stainless steel blades There is a recipe book included with some really nice recipes. My daughter loves a smoothie and I'm not fussed on the bits when she makes it, but this Tower blender pulverises the fruit and the smoothies are lump-less. My daughter was so happy, the smoothies she is making are lovely, there are no bits. We even made carrot and coriander soup in it, and it was steaming hot. I just can't get over the power of the motor, that it can be used for a few minutes and not stop due to over heating like my other processor does. The electric cord looked really short at first, but it is wrapped up on the underneath of the machine. This is the cord storage area. This is a powerful machine, it can blend a jug of frozen fruit and ice in hardly any time. No worries about the blades.You have put my other kitchen products to shame. I took a chance ordering this machine, as I had never heard of the brand before. I first seen it on Groupon, then looked on Amazon and found it cheaper. I was wondering about the RRP £499 but I had seen blenders like this in the professional food show which were similar in description to this one and they started at £499, up to £999 plus vat. I'm glad I took that chance.”

Helpful Report

Posted 9 years ago

“I have used a manual pressure cooker for years so it was good to find an electric pressure cooker that has all the modern pluses, but is still gives me the same reliable cook I'm used to.”

Helpful Report

Posted 9 years ago

“The infinistone pan set received a few days ago has a serious fault with the lids. Steam and sauce is being trapped between the lids and handles. When washing the lids it is necessary to unscrew the handle from the lid! What a pain. They are being returned.”

Helpful Report

Posted 9 years ago

Good Morning I'm sorry to to hear that there was a fault with the lids on your pan set, this is not something we expect to happen. But I am pleased to see that you have now had this rectified :)

Posted 9 years ago

“Excellent Sandwich maker,both in quality and design.Easy to use straight from the box....Our Grandchildren love it.”

Helpful Report

Posted 9 years ago

“Bought a 28cm saute pan, cooks well and nonstick coating is still not sticky.”

Helpful Report

Posted 9 years ago

“Great quality product, best than anything else I`ve tried!”

Helpful Report

Posted 9 years ago

“Great value for money. Does what it says on the box.”

Helpful Report

Posted 9 years ago

“The silicon sealing ring is too small to ensure that the cooker can support the designed pressure. Adding tape to both add additional vertical and horizontal compression to the seal allows the pressure cooker to get the correct pressure (most of the time). Looking at online reviews this is clearly not a one off occurrence. As an engineer my assessment is that the life tolerance calculations have not been performed correctly. Note replacement of the seal with a new Tower part did not solve the problem. The cooker does not have any scratches, dents or wear that would explain the sudden loss of pressure before reaching working pressure. Summary this is poorly designed and potentially dangerous device due to sudden release of steam that could result in significant burns.”

Helpful Report

Posted 9 years ago

Good Morning I'm sorry to hear that your pressure cooker is not functioning correctly. I can assure you that providing you have the correct sealing ring for your pressure cooker, there should be no problem with this. Please do not hesitate to contact our customer service department on 0333 220 6066 or email us at customerservice@towerhousewares.co.uk and we will be more than happy to assist you further.

Posted 9 years ago

Tower is rated 4.2 based on 5,797 reviews