Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,797 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i love my 20CM COLOUR CHANGE CERAMIC COATED FRY PAN, it's easy to clean, inexpensive. i can now eat healthly without using oil, the pan tells you when it's time to cook the product.”

Helpful Report

Posted 9 years ago

“I love my Tower Health Air Fryer 3.2L. Amazing results and deliciously cooked food. It is also very easy to clean. Thank you, Tower - you have created the perfect product for me and my family.”

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Posted 9 years ago

“Hi I purchased a cerastone fry pan and I am delighted with it I had a fry pan from another make twice as dear will stick to tower in future well made and well designed and well priced 10/10”

Helpful Report

Posted 9 years ago

“we just purchased health fry 3.2 litre air fryer,best thing we ever bought ,does healthy fries and taste delicious..much better than i thought should of had one years ago..thank you...”

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Posted 9 years ago

“I bought a tower low fat air fryer and I am very pleased with the product and will recommend it to my friends”

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Posted 9 years ago

“Straightforward to understand & use. Clear cooking times for a very wide range of food. Plenty of different cooking methods helps versatility & reduces use of other machines. Clean cooking without mess & food delicious. Neat, tidy machine with easy dishwasher cleaning of parts. Good value for money.”

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Posted 9 years ago

“These pans are top notch, non-stick is bang on and you can tell they are quality built a great buy, chuffed I bought them.”

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Posted 9 years ago

“Good quality products at the right price...Built to last.”

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Posted 9 years ago

“Very happy with my purchase thankyou”

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Posted 9 years ago

“I have a T16005 and it is one of the best household appliances I have ever had. I cannot believe that I managed to survive without one for so long!”

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Posted 9 years ago

“I RECENTLY PURCHASED A HEALTH FRY 3.2 LITRE AIR FRYER AND I MUST SAY IT DOES EXACTLY WHAT IT SAYS ON THE TIN. ONE MINOR PROBLEM IT IS A LITTLE DIFFICULT ENGAGING THE PAN IN THE MACHINE BUT I SUSPECT THIS WILL IMPROVE WITH USE. IT PRODUCED THE BEST OVEN FRY CHIPS I HAVE EVER HAD.”

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Posted 9 years ago

“great products like their pressure cookers especially”

Helpful Report

Posted 9 years ago

“Bought the 5L DIGITAL MULTI COOKER, to replace the older jamie oliver one i had, the first thing i noticed was how small and compact it was, used for the roast spuds for the sunday dinner, no issues at all and not full of fat, Used the following day for mince for the cottage pie, browned lovely and no issues at all, with working from home this is going to be very useful item in my kitchen as can pre prepare meals for when i can finish them off, very happy hear”

Helpful Report

Posted 9 years ago

“Having had a series of deep fat fryers over the years, this is the first time we have chosen the Tower brand. Having used their 3 Litre fryer for several weeks now, we are more than happy with it. Used it several times for chips which emerge crisp and dry after a brief shake, and fluffy inside. Our Saturday curry isn't complete without poppadum and these cook instantly, only needing two or three seconds at 190 degrees. Very happy with the product and impressed that Tower offers a three-year warranty. Out last two non-Tower fryers packed in after two years or so, so fingers crossed for this time round.”

Helpful Report

Posted 9 years ago

“Not only is the Tower Colour Changing Frying Pan an excellent product, and does exactly what it says, but Tower is a first class company providing superb customer service.”

Helpful Report

Posted 9 years ago

“The 6l digital pressure cooke is brilliant. Cooks food to perfection without sticking.”

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Posted 9 years ago

“Fantastic quality stainless steel pan set, great customer service and support.. wouldn't hesitate to recommend :)”

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Posted 9 years ago

“The Low Fat Air Fryer is very well made, easy to clean and even easier to use. I have even baked bread rolls in it, beautifully brown and crispy crust.”

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Posted 9 years ago

“I bought an airfryer it is fab”

Helpful Report

Posted 9 years ago

“We bought the 300w stainless steel stick blender and we are very happy that we purchased this product. At a whooping £15, this was definitely a great buy. Thanks a lot for the extended warranty!”

Helpful Report

Posted 9 years ago

Tower is rated 4.2 based on 5,797 reviews