Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,797 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a stainless steel pressure cooker and found it excellent in looks, usage and quality, would recommend.”

Helpful Report

Posted 9 years ago

“I recently bought the Tower Creasure Ceramic multi pan, it's great and I can see it getting a lot of use. Brilliant value for money compared to better known brands and ceramic coating looks stylish which is the cherry on the cake.”

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Posted 9 years ago

“1500W ULTRA XTREME PRO NUTRIENT EXTRACTION SYSTEM. It is an excellent equipment for a domestic use. I used mainly for juice making, smoothy making, and grinding. The powerful motor makes jobs very quick. The power control knob is very user friendly. The jar is heavy duty and large. I would recommend for any domestic use customer.”

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Posted 9 years ago

“I like the design of the lid.It is easy to use and looks good.”

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Posted 9 years ago

“Lovely pans ! Strong, lovely colour and delivered fast”

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Posted 9 years ago

“This set of pans was reasonable for the price. Lightweight. However design and materials are only average. The 'non-stick' quality of the smaller frying pan is poor. The lid-handles trap water between the plastic handle and the glass lid - you can release this water by undoing the screw that attaches the handle to the lid, but this is a nuisance. Water is also trapped between the glass lid and its chrome edging, which results in minor (but unsightly) corrosion to the edging. And beware of hitting the outer finish of the pans - the finish can chip. But despite these drawbacks, the pans are still reasonable for the price, and their light weight may be a real positive factor for people with handling / grip problems...”

Helpful Report

Posted 9 years ago

“Purchased Tower T12022 1200w Ultra Extreme Blender last month. Awesome blender, very well made and plenty power to make smoothies and soups with many ingredients. By far the best blender I've owned to date and also very easy to clean with just the jug and lid to rinse. Highly recommend!”

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Posted 9 years ago

“Very easy to use and I'm very happy with the product.”

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Posted 9 years ago

“I have reasontly been dianosed with type 2 diabetes and the fryer enables me to still have some fried food without any oil, also it is very easy to use and keep clean, and saves me money as well!!”

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Posted 9 years ago

“Excellent Quality products at the right price and delivered Free.”

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Posted 9 years ago

“bought halogen oven from tower 6 months ago and now seldom use my cooker. would highly recommend this oven to friends and family”

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Posted 9 years ago

“The product cooks beautifully. I would recommend it.”

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Posted 9 years ago

“I own a 6 Piece Cerasafe Utensil Set and Carousel Black, the product is made of very high grade plastic which is durable. It looks very stylish sitting on my kitchen worktop. I would recommend this product. Antonietta Catalano”

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Posted 9 years ago

“good Air fryer and easy to use”

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Posted 9 years ago

“My glass blender jug broke after 18 months. I contacted Tower customer service and they could not have been more helpful. Without hesitation arrangements were made to replace the jug. I am extremely impressed with their level of service.”

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Posted 9 years ago

“I'v got a airfryer 3.2 litre used it quite a few times can't fault it brill.”

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Posted 9 years ago

“Good quality products at the right price including fast delivery”

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Posted 9 years ago

“Just purchased cast iron bakeware. Excellent build quality and finish of the product. Normally comes with standard one year guarantee, but by registering it on towerhousewares.co.uk we now have ten years guarantee. I would highly recommend tower to those who are looking to buy cast iron bakeware.”

Tower 5 star review on 22nd September 2016

Helpful Report

Posted 9 years ago

“Bought a set of titanium coated knives from the outlet shop at Dalton Park . Very good quality , extremely sharp and good value for money too .”

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Posted 9 years ago

“i love my 24CM COLOUR CHANGE CERAMIC COATED FRY PAN, it's easy to clean, inexpensive. i can now eat healthly without using oil, the pan tells you when it's time to cook the product.”

Helpful Report

Posted 9 years ago

Tower is rated 4.2 based on 5,797 reviews