Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,883 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a small Tower electric steamer and it is just perfect for me as I live alone, I have used it and it steams vegetables perfectly is easy to clean and takes up little space in my kitchen.”

Helpful Report

Posted 3 years ago

Hello Dorothy, Thanks for taking the time to leave your kind words about your Tower Steamer. It was great to read how your Streamer has made a perfect addition to your kitchen. If you need any help in the future our Customer Services Team would love to hear from you. Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Good product”

Helpful Report

Posted 3 years ago

Hi Seamus, Many thanks for your 5 star comments and indeed your valuable order which is appreciated by everyone here at Tower HQ. We hope you visit our Tower website again very soon. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Really nice size as our last one was rather large,we never used the 1000 watt power we just stuck with the 800 power level but with this new Tower one we have a lot more workspace.”

Helpful Report

Posted 3 years ago

HI Many thanks for your 5 star comments about your Tower product. We are very proud of our product range and we hope you enjoy using your product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“I have many Tower small kitchen appliances in my kitchen & can not find fault with any. My recent purchase from Tower direct website was very easy to place, very quickly delivered & packaged very well.”

Helpful Report

Posted 3 years ago

Hi Heather Thanks for your kind words about your recent order and delivery experience from Tower - I was pleased to read this was a smooth one. Many thanks for being such a loyal customer of Tower - we hope you visit our website again very soon. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Just purchased the Tower T17039 air fryer and we're so glad we did it's a fantastic accessory to the kitchen I can't believe how versatile it is and would certainly recommend everyone to get one, no more waiting for a costly oven to preheat just put it in the air fryer, Thanks Tower.”

Helpful Report

Posted 3 years ago

Hi Martin, Thanks for your wonderful comments and indeed your valuable purchase of your Air Fryer from Tower. It was great to read how your Air Fryer has made a great addition to your kitchen. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Very happy.really like fact you can easily spin round to avoid steam/vapour going near electric sockets....”

Helpful Report

Posted 3 years ago

Hi Iain, Many thanks for your 5 star comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“I've had a single basket air fryer for a few years and decided to opt for the Tower double basket. I am well impressed. It cooks two different foods at the same time to perfection. It's also easy to clean.”

Helpful Report

Posted 3 years ago

Hi Chris, Thanks for your 5 star comments and for choosing Tower to make your purchase. We are also impressed by our Air Fryers !!! Rest assured if you have any enquiries our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely fantastic easy to assemble easy to use.👍👍”

Helpful Report

Posted 3 years ago

Hello Chris, Thanks for your 5 star comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Ordered and delivered in 2 days great service. Made our first soup that day and it was fantastic, used it regular since then, highly recommend this product.”

Helpful Report

Posted 3 years ago

Hi Raymond. It was wonderful to read your kind words about your Tower product. Thanks for choosing Tower to make your valuable purchase which is greatly appreciated. Should you have any enquiries in the future please do get in touch. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“My Tower Air fryer is the Best product in this House. I don't know why I didn't buy one sooner. Looking to buy a larger one next time.. Buy With Confidence Highly Recommended Seller”

Helpful Report

Posted 3 years ago

Hello Lynn, Thanks for your wonderful comments about your Air Fryer and indeed thanks for choosing Tower for your purchase. We are delighted you love your Air Fryer as with many of our customers. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Not only has this air fryer saved me money, it is as good an innovation that people rave about. I wanted an air fryer that I could roast a chicken in as I stopped the Sunday roast due to high utility costs. I am so pleased I invested a bit more money as I am finding the only time I now use my oven is for large pizzas. I cook everything else (hob aside) in this great, fabulous, money saver. Food cooks really well and tastes great. No preheat time has saved me loads on my bills. Also, easy to keep clean - thank you! I just love it!”

Helpful Report

Posted 3 years ago

Hello Jane, What a fantastic review to read about your Tower Air Fryer - thanks for your kind words and for choosing Tower to make your valuable purchase. Our Air Fryers are so versatile as well as energy efficient and we were all delighted to read about the benefits you are seeing. Our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“I’m loving it it cooks food brilliantly and my teenage kids can use it safely too brilliant wouldn’t be without it now I love it so many different uses”

Helpful Report

Posted 3 years ago

Hello Barbara, Many thanks for taking the time to leave your 5 star comments about your Tower product. We were delighted to read about how you are using your Tower product. Thanks for choosing Tower to make your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely ECSTATIC about my BM buy of a dual TOWER AIR-FRYER , I was very sceptical about the product but after just using it twice I AM IN LOVE ...I cannot believe I waited three weeks to open the box and put it in my kitchen , AMAZING PRODUCT”

Helpful Report

Posted 3 years ago

Hello Jana, It was great to read how you are in love with your Tower Air Fryer. We love or Air Fryers too !!!! Should you have any enquiries please feel free to contact us. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Very happy with my purchase. The dual airfryer it's amazingly useful and smart..100% recomended.”

Helpful Report

Posted 3 years ago

Hi Many thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read your kind words as well as your recommendation of Tower products. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Thank you, Tower for my lovely new Microwave So Simple to use, It's Simply the Best”

Helpful Report

Posted 3 years ago

Hi Christine, It was wonderful to read how delighted you are with your new Tower Microwave oven. Thanks for your 'Simply The Best' comments. Keith - Group Customer Services Manager

Posted 3 years ago

“I love the microwave I just bought, So simple to use, Simply the Best Thank you Tower”

Helpful Report

Posted 3 years ago

Hi Christine, It was wonderful to read how delighted you are with your new Tower Microwave oven. Thanks for your 'Simply The Best' comments and for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“I just love all tower products, they are simply the best on the market for value and quality. I wouldn't buy any other brands if I had the choice of tower or another brand”

Helpful Report

Posted 3 years ago

Hello Jack, What a fantastic review to receive !!! Everyone here at Tower HQ was delighted to read your kind comments - thanks so much for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Excellent product. Easy to use, big enough for our family, food tastes so good. Finally we can have crispy chips again! Jacket potatoes are done so quickly and lovely crispy skin and fluffy inside. Easy to clean. Very impressed would recommend.”

Helpful Report

Posted 3 years ago

Hello Rachel, Thanks for taking the time to leave your fantastic comments about your Tower Air Fryer. Our Air Fryers are so versatile and it was great to read about the delicious meals you have prepared. Enjoy those crispy chips !!!! Keith - Group Customer Services Manager

Posted 3 years ago

“Greatest price Beautiful cooked Quick timing”

Helpful Report

Posted 3 years ago

Hi Many thanks for taking the time to leave your fantastic comments. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great customer service. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Love it Much more versatile than a one basket model. Baskets and trays givecmore freedom as well”

Helpful Report

Posted 3 years ago

Hello Steven, We were delighted to read your 5 star comments about your Tower Air Fryer. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Many thanks Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,883 reviews