Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got our first air fryer nod I must say it is top quality build, and the chips are super tasty”

Helpful Report

Posted 10 years ago

“This is the 3rd pressure cooker I have owned over the years and this one is, by far, the best. Easy to use and clean after use. However new users will have to browse the internet for cooking times and recipes as the instructions are are very limited.”

Helpful Report

Posted 10 years ago

“The AirWave 3.2 Litre Air Fryer is the best Christmas present I bought for myself.”

Helpful Report

Posted 10 years ago

“Pressure cooker makes great soups and stock in a short time. Very pleased with it.”

Helpful Report

Posted 10 years ago

“'re: Tower 10 cup filter coffee machine, looking good on my dresser, nice enough to put in the dining room. Good value.”

Helpful Report

Posted 10 years ago

“Don't be fooled by tower telling you to leave review and you get 50% discount. Yes you get the code but when you enter it you will get msg saying it's expired. There customer service obviously are not bothered by this as 2 emails sent and no reply back so looks like they only want to sell there products and no after care or support.”

Helpful Report

Posted 10 years ago

“bought the ultra xtreme nutrient extraction system for a great price and have used it everyday to make fresh juices, cant wait to try soups and ice cream. very satisfied with the product”

Helpful Report

Posted 10 years ago

“bought the ultra xtreme nutrient extraction system for a great price and have used it everyday to make fresh juices, cant wait to try soups and ice cream. very satisfied with the product”

Helpful Report

Posted 10 years ago

“bought the ultra xtreme nutrient extraction system for a great price and have used it everyday to make fresh juices, cant wait to try soups and ice cream. very satisfied with the product”

Helpful Report

Posted 10 years ago

“bought the ultra xtreme nutrient extraction system for a great price and have used it everyday to make fresh juices, cant wait to try soups and ice cream. very satisfied with the product”

Helpful Report

Posted 10 years ago

“Good product but not suitable for ceramic hobs.”

Helpful Report

Posted 10 years ago

“Digital multi cooker -HELP! Review 1 Just cooked my first meal (curry and rice) in my new multi cooker, disappointed. Instruction manual was hopeless. Shame on you Tower we customers deserve better from you. Tried slow cooking the chicken in curry sauce but it started boiling at full belt soon after I started the programme. SLOW cooking? I don't think so. I then had to restart the slow cooking programme as the chicken want cooked within the pre set time decided by the cooker. This is not slow cooking as I know it. I then tried cooking the rice , which cooked in half the time prescribed by the multi cooker. First experience not good but I will keep trying as I can't afford for this equipment not to earn is keep.”

Helpful Report

Posted 10 years ago

“The tower easy fryer is so easy to use & very handy as I am on a diet , so finding it uses much less fat.very pleased with this product.”

Helpful Report

Posted 10 years ago

“I have the pan very good, airfryer great for chips”

Helpful Report

Posted 10 years ago

“My tower airwave low fat fryer is brilliant”

Helpful Report

Posted 10 years ago

“Bought induction set from groupon for our new cooker which was fitted on boxing day. Pans worked very well! however after opening the dishwasher we found the glass pan tops are not dishwasher friendly 2 tops had smashed into thousands of little squares. we removed all we could see but unfortunately the glass cubes went down into the impeller trap in the dishwasher resulting in a error on the dishwasher. Both myself and plumber unable to fix the dishwasher. Not having a dishwasher over christmas has been an absolute nightmare!”

Helpful Report

Posted 10 years ago

“Titanium knife set Amazing! looks lovely on the side thanks to the stand! the colour is beautiful and they are very sharp!”

Helpful Report

Posted 10 years ago

“Brilliant machine, cooks chips very nicely and is so much more healthier than deep frying. Plus you get a 3 year warranty.”

Helpful Report

Posted 10 years ago

“i think this is a very good product and suits me very well”

Helpful Report

Posted 10 years ago

“i think this is a very good product and suits me very well”

Helpful Report

Posted 10 years ago

Tower is rated 4.2 based on 5,801 reviews