Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent appliance for the price”

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Posted 6 years ago

“Really great quality pans. Going to but the matching kettle next”

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Posted 6 years ago

Hey Callum, Thank you for great review! Unfortunately, your rating doesn't match your comment, may we ask that you review this :) ? Many thanks, Tower Customer Care.

Posted 6 years ago

“Great value for an excellent product. Fun to try and make new things in it.”

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Posted 6 years ago

“Brought a battery salt and pepper grinder makes life a lot easier”

Tower 5 star review on 30th December 2019

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Posted 6 years ago

“Kettle and toaster was great value does exactly what it should fast delivery too”

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Posted 6 years ago

“Very easy appliance to use. Fantastic to make chips, chicken nuggets and fish fingers.”

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Posted 6 years ago

“I treated myself to a three covered dish buffet set. It is a godsend! I have been very poorly, ended up in Hospital over Christmas of 2018! I decided early on in 2019 that l was going to take all the help l needed and this did the job! holds, two different steamed veg per compartment with enough to feed 6 adults and two kiddies. The buffet keeps the veg hot for up to 4 hours ideal if like mine your family works different shifts! I am So impressed with this purchase that l will buy another for when the rest of the family join us for dinner!”

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Posted 6 years ago

“Easy and simple to deal with and understand, fully reassuring”

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Posted 6 years ago

“Quick delivery. Just arrived and so not used the iron yet. Easy to follow instructions.”

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Posted 6 years ago

“You've got to love Christmas, you never know what Santa is going to bring you, I got a Tower air fryer, chips for breakfast, absolutely fantastic, easy to use straight out the box, I must of been a good boy, not too good though as Santa didn't bring me chicken wings.”

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Posted 6 years ago

“Happy with my purchase”

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Posted 6 years ago

“Bought Cerasure Pan. Slow dispatch but good communication.”

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Posted 6 years ago

“Very pleased with the air fryer which the book says T17023 but this model is not on your guarantee list”

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Posted 6 years ago

“I just bought a set of 3 Graphite Cerastone saucepans from Iceland for £20. They are UNBELIEVABLE ! I tried the smallest one with the worst thing to stick - scrambled eggs ! NOTHING stuck ! I just washed it out with washing up liquid and dried it. The BEST Saucepans I have had in 50 years - BRILLIANT.”

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Posted 6 years ago

“The 3 pot slow cooker is a great product for parties at a very reasonable price.”

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Posted 6 years ago

“A saucepan I bought fell apart after two years. Tower refused any recompense despite the 10 year gaurentee. The response to our claim was dismissive and didn't really make sense it had at least 4 typos in it !”

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Posted 6 years ago

“I PURCHASED A TOWER EXTREME PRO BLENDER. IT WAS SO IMPRESSIVE THAT I I THEN PURCHASED ANOTHER THREE FOR XMAS PRESENTS I DID GET A SMALL PROBLEM WHICH WAS RESOLVED QUICKLY BY TOWER. I RECOMMEND TTHIS PRODUCT AND TOWER WITHOUT RESERVATION”

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Posted 6 years ago

“This bin is great, really accessible and I like the way the bag holder holds the bag in. Unfortunately my husband dropped the lid on the floor and it stopped working, but easy to get another one.”

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Posted 6 years ago

“Amazing set I purchased all your matching rose gold cerastone kitchen ware and it all looks lovely and can’t be faulted”

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Posted 6 years ago

“Very good service.quick delivery.”

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Posted 6 years ago

Tower is rated 4.2 based on 5,790 reviews