Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How have i coped without my 2.2 litre air fryer. Thanks TOWER”

Helpful Report

Posted 5 years ago

“They kept me up to date on my product with emails and it was easy to track my item”

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Posted 5 years ago

“Best Buy of the year!!!! Well after buying one for my mother last Christmas and her raving about how fantastic they are I decided to buy one myself and I couldn’t be more pleased. It’s so quick and easy to use. I do so many items in it and pleased with the results every time Even my 6 year old daughter informed me yesterday ‘ these sausages are delicious mum! I would highly recommend one of these Looking at getting some accessories for it to start making more things in it Absolutely love this!!!!”

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Posted 5 years ago

“Ordered the (beautiful) microwave on Tuesday, arrived today (Thursday) and just before Christmas too! Impressive. Most impressive.”

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Posted 5 years ago

“Everything just cooks great”

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Posted 5 years ago

“Want to extend warranty, no place to do this for my Air Fryer. Fed up trying ! Fix your website, I hope the Fryer is better....sandra”

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Posted 5 years ago

“Great value for money”

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Posted 5 years ago

“Just bought the silver breadmaker from their website, delivered in 36 hours and excellent price. Really nice machine. Adds to my collection as I already have the air fryer, will buy Tower in future.”

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Posted 5 years ago

“Having bought an air fryer I was impressed with the quality of the product, I then bought the bread maker, really good price and delivered in 36 hours. Lovely machine and looks great in silver. I will buy Tower for all my appliances in future.”

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Posted 5 years ago

“Really good comms all the way through”

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Posted 5 years ago

“Excellent products and speedy delivery”

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Posted 5 years ago

“I came to the Tower website to buy some items for the communal kitchen/lounge of the retirement flats where I live. The other residents and I picked the Rose-Gold range, which looks very stylish and modern (we may be old, but we still have good taste). The website is well-designed and easy to use, and although a couple of the items we want were not in stock (there is a pandemic, after all) we went ahead and ordered what was available. Delivery was very quick, and we are delighted with the microwave, toaster and kettle that we have so far. Looking forward to adding the canister set and sensor bin soon.”

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Posted 5 years ago

“Brought handheld mixer very good”

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Posted 5 years ago

“Bought a fish rack about a year ago and a couple of the glass hooks had broken over time. Emailed to find out if it was possible to find replacements and was helped by Azmina who kindly went to the trouble of finding a couple despite them no longer being available on the spares section of the website. Fantastic initial product, hence not wanting to just replace it. Only improved by even better customer service. Thank you.”

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Posted 5 years ago

“Good quality products, quick delivery!”

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Posted 5 years ago

“Great selection of products as well as great quality.”

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Posted 5 years ago

“Am very happy with the ceraglide iron. At first I had a problem thinking the iron did not work but realised I was not turning the temperature dial.”

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Posted 5 years ago

“Purchased a tower air fryer last week and have already had lots of use to make my meals more healthy, love it”

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Posted 5 years ago

“I purchase from shop Table Blender and required extended warranty looks good product date of purchase on 24/10/2020.”

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Posted 5 years ago

“Wow we got a tower tcw10 carpet washer and didn't know how dirty the carpet was what a different that made I would recommend it to anyone”

Helpful Report

Posted 5 years ago

Tower is rated 4.1 based on 5,866 reviews