“DO NOT BOOK WITH TRAVELOKA!!! The staff are horrible who do not know what they are doing and are unwilling to help its customers. They instead lie about information in order to dismiss the customer quickly and render the customer confused and unable to resolve the issue with time wasted. We will definitely never book with Traveloka ever again! PLEASE BE WARNED!!!”
“The Traveloka application is very useful and very beneficial for urgent needs in critical times, plus paylater payments that can pamper us and our families if we want to stay overnight but don't have the budget yet, thank you Traveloka”
“It’s a terrible service. I booked a flight ticket with them. Ticket was issued but they said it’s not issued with the airline they asked me to change the ticket or refund. I agreed to change the ticket but it took more the. 3 days they weren’t able to give a a new ticket even though I kept calling but what I got was standard answer from the helpline. I had to take the refund which meant now I have to book a new ticket (not with them again) with much higher price compare to a week ago. Terrible customer service and they won’t care about your complaints or their responsibility at all. They will make you feel frustrated with the whole process then you will end up choose the most easy way for them which is refund to you and don’t care about the rest.”
“I was very impressed using Traveloka because it helped me find a lot of tourist attractions and also interesting and good lodging places that can be visited with my family.”
“I have always been using traveloka services until been struck with awful experience due to their hotel booking system error. Booked 3 nights at a particular osaka hotel and when I went to checkin, the hotel couldn't find my booking at all. Insisted they don't have my reservation. Then they checked and found out my hotel booking was in their other branch hotel which is 400m away. After all the research of the hotels done, and you are stuck with hotel that you didn't book. Horrible experience and ended up check in at 11pm.”
“absolutely terrible. for unexpected medical reasons i wanted to change flights for my partner and i. THE ONLINE INSTRUCTIONS DONT WORK SO I SENT MESSAGES WITH DETAILED INFORMATION AND WAS COMPLETELY IGNORED. there was ample time for them to transfer these flights, but they just made it impossible. their neglect is so palpable and disappointing as to be criminal.”
“Traveloka has become my go-to for booking flights. I recently flew Citylink Airlines, a recommendation from Traveloka, and it was a fantastic experience. The airline was comfortable, the staff was friendly and helpful, and the entire process – from booking to boarding – was seamless. Traveloka consistently delivers on their promise of making travel easy and enjoyable.”
“SCAM SCAM SCAM! Do not book with Traveloka. They will give you a certain price and once you have entered all your personal details the price will jump THREE TIMES higher. This is not just random: this is everytime no matter which flights you go for! We tired 4 different flights to prove this! It’s a waste of time and energy. STAY AWAY”
“Traveloka has always been my go-to for finding airline tickets. I can always find comfortable flight options that fit my budget. I recently flew with Garuda Indonesia, and the experience was very pleasant. The cabin was spacious, the seats were comfortable, and the service was friendly. Thank you, Traveloka!”
“I am truly impressed with Traveloka's service. They always recommend comfortable airlines that meet my needs. Their customer service team is also very responsive and helpful. I recently booked a flight with Batik Airlines through Traveloka, and the experience was incredibly smooth, efficient, and enjoyable. The entire process was a breeze, from browsing flight options to completing the booking. The Batik Airlines staff was friendly and professional, making my journey even more pleasant. Traveloka, you're the best!”
“Traveloka is always my go-to for booking flights. They have lots of airlines to choose from, all comfortable and safe. The prices are also very good. I highly recommend Traveloka to everyone! and then, I'm really happy with the airlines I can find on Traveloka. I always find one that's comfortable and fits my budget. Booking is easy and fast too. Thanks, Traveloka!”
“My travel experience with Traveloka was extremely satisfying! Their service was very professional and helpful in choosing flights that suited my needs. I was very impressed with the ease of booking tickets, the smooth check-in process, and the comfortable airline options. Thank you Traveloka for the outstanding service!”
“Traveloka has always been my go-to for finding airline tickets. I can always find comfortable flight options that fit my budget. I recently flew with Garuda Indonesia, and the experience was very pleasant. The cabin was spacious, the seats were comfortable, and the service was friendly. Thank you, Traveloka!”
“Traveloka is the best platform to book plane tickets! They collaborate with various well-known airlines, so I always have plenty of options. Their service is very professional, and I always receive clear and accurate information about my flights. I highly recommend Traveloka to anyone who wants to have a comfortable and enjoyable flying experience.”
“I always use Traveloka to book flight tickets because they offer a wide selection of airlines and competitive prices. I am also very impressed with their friendly and responsive customer service. Even though there are always errors when accessing their website and sometimes there are other technical issues, they are always ready to help me with any questions and problems I face. I am very satisfied with Traveloka's service and will continue to use it in the future. Thank you Traveloka, hopefully there will be more promos for existing users, not just for new users.”
“Traveloka is an online platform that is very user-friendly for booking flight tickets. They offer various options of airlines with competitive prices. I am also very impressed with their fast and responsive customer service. They are always ready to assist me with any questions and issues I may have. I highly recommend Traveloka to anyone who wants to have a comfortable and enjoyable flying experience. Thank you Traveloka for your service towards me.”
