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Triton Cycles Reviews

4.6 Rating 4,076 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Bike delivered really fast! Very easy process! Would definitely use again.
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Posted 6 years ago
Triton Cycles sold mea bontrager flare rear light at a great price. The light arrived before the stated date and is exactly what I wanted. Great product, great service.
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Posted 6 years ago
worked perfectly
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Posted 6 years ago
No communication, took longer than advised to dispatch. Not impressed with service and will be using other suppliers in the future.
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Posted 6 years ago
Well priced and fast delivery
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Posted 6 years ago
Triton delivered only half of my order and that was a long month and a half after taking my money and a few chasing emails, The product they finally delivered is good and delivery was as they advised. Customer service is a lottery - one day they come back quickly and the next is total silence. Right now I’m in silence phase about the other half of my order. Triton needs to do a lot better - it prides itself on good customer relations but reality is woefully different.
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Posted 6 years ago
Very poor customer service. Have been trying to get in touch regarding an order for weeks now and still no response. The phone number is always busy. There is no way to get in touch with them.
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Posted 6 years ago
Appalling service. Ordered shoes middle June with expected delivery by 02 July. No item received and no reply to any messages sent to the company. Steer clear, not even sure if they are a real company.
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Posted 6 years ago
Still haven’t received my order, triton cycles cancelled my delivery and now waiting to hear back from them
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Posted 6 years ago
I'm extremely pleased with Triton Cycles service. In the midst of Covid Lockdown (spring 2020 in case there's another one) they managed to get the bike to us within a week of order. The bike is brilliant and my son is very pleased with it. The price was very fair as far as I am concerned (I did not do too much in the way of price comparisons but the price of the bike was very competitive against similar products with a lower spec.) Website was easy to use and bike spec. well explained. Delivered, in great condition, flat packed. Some minor assembly required ( a couple of metric spanners and a couple of allen keys) which was no problem - fix handlebar stem into frame, likewise seat, bracket on handlebars to stem, pedals, wheels and Fred was off - no gear adjustment or brake adjustment required. Brilliant service, highly recommended. Thank you Triton
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Posted 6 years ago
Top purchasing experience and will use again. I ordered on a Thursday and collected from local pharmacy on the Monday. Cheapest by far.
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Posted 6 years ago
We purchased a Burley Kazoo tag along bike so that my son could go out for bike rides with us instead of sitting on a seat at the back. It arrived really quickly and we are very pleased with it. Great service.
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Posted 6 years ago
Product when eventually received was good but customer service and communication from Triton cycles was very disappointing, original order placed was out of stock and I wasn't informed, then had to chase order for weeks with no confirmation emails being sent when requested and very, very long waiting times on phone lines.
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Posted 6 years ago
Great service!
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Posted 6 years ago
I feel lucky to have found Dia Compe DP7 replacement brake levers for my 1999 Rockhopper to complete the rebuild. Great service with delivery the following day to Edinburgh 5 star service no question.
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Posted 6 years ago
Ordered >3 weeks ago, status is 'in picking' for weeks now, no answers to my emails through their webform. This is absolutely annoying - will never order again!
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Posted 6 years ago
Good things: thanks for the headset wrench! Lovely bike. Not so good: parcel tracking didn't work so waited in Friday & all weekend. No instructions whatsoever and no manual online either. Cannondale UK promised to email one but not arrived. Had to guess correct handlebar position. Need Garmin and Bosch battery & charger instruction manuals too.
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Posted 6 years ago
3 months later I am still waiting for my order to be completed.
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Posted 6 years ago
Zero stars if I could. Ordered an item 4 weeks ago, not received it or been able to contact them as to why not arrived. Left me without working bike.
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Posted 6 years ago
Zero stars im afraid guys n galls but had to leave one , ordered may 10th and received 4th of July!!!! All parts as ordered turned up so very happy as i thought nothing was coming as no correspondence from emails and i even tried calling ... Wont use again.
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Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,076 reviews