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Triton Cycles Reviews

4.6 Rating 4,076 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
One of the few retailers to have a selection of bikes Available. Fast delivery - we received it within 48 hours.
Helpful Report
Posted 6 years ago
Not received the goods after 2 weeks and no reply to online messages.
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Posted 6 years ago
On the site it says bicycle in stock, paid mid-June, silence, a month of waiting to find out that the bike arrives at the end of October, zero communication, a month for a refund. BAD !!!
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Posted 6 years ago
Had the part I wanted which I thought I'd never find so very pleased about that. Took a while to arrive but maybe that's unfair as we all expect things the same day now! Good service will be ordering more from Triton cycles.
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Posted 6 years ago
Items arrived in 6 days delivered by dpd with 1 hour slot. Only negative is I wanted to add to my order by got no reply when I contacted seller.
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Posted 6 years ago
Repair kit supplied was just the job. Excellent service thanks 😊
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Posted 6 years ago
Quick delivery and very pleased with the purchase
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Posted 6 years ago
Very good. Quick service. Good delivery.
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Posted 6 years ago
on time ...no problem
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Posted 6 years ago
Waited 4 weeks for my order. Could not get a response to my emails or get through on phone when I started chasing after a fortnight. When I got through after 4 weeks was told one Item out of stock and they Awaiting delivery. They could have sent me the one or called me about the issue so I could make a decision , shouldn’t have let me order 2 if only 1 in stock. I buy lots of cycling kit online, poorest service by far of the sellers
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Posted 6 years ago
Ordered grey bar tape, received grey bar tape no problems
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Posted 6 years ago
Waited nearly a month and then since no communication chased order via web form ... item was now out of stock! No reply to emails ojust the web form. When item finally sent it was placed in large box with no packaging or protection. Accept it is difficult times but the website claimed item was in stock and delivery within 3 days.
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Posted 6 years ago
Excellent service. 3 days from order to delivery. Fantastic
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Posted 6 years ago
Great product. Great price. Arrived exactly when they said it would. What more could you want!
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Posted 6 years ago
Prompt delivery
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Posted 6 years ago
Very pleased with the ebike, the price was great. Ordered on a Sunday evening delivered on Tuesday morning. What service thanks Triton will do business again.
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Posted 6 years ago
Fast delivery, quality product that can't be bought anywhere else.
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Posted 6 years ago
Almost mid July and finally got through to them only to be told order may need to be cancelled, after months of Triton having my money, extremely poor customer service and experience, calling almost impossible, emails not replied to, definitely will not be recommending such a shame as the website gives such a good impression but in reality fails badly.
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Posted 6 years ago
Triton Cycles have been really good with communication and details considering everything thats going on with COVID-19 Thank you
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Posted 6 years ago
I wish I had read the reviews before I ordered a helmet. 3-5 days delivery and still nothing from them after so long. I have called a number of times, to the point where I'm just redialling for two hours straight waiting to hear back, but now they have disabled the phone line. I have sent requests through the contact form, I have sent multiple emails and not a hint of a response. Please, please don't use this company. I have seen other people who have had a normal experience but it seems recently they are just not sending products. They are taking money without hesitation and making it an impossible obstacle course to follow up, get a refund or request anything. Sad to see companies like this are getting away with it. I hate writing negative reviews and always give the company the benefit of the doubt but in this case I wish I could give less than one star. It's one thing to not deliver but to put customers through this kind of financial stress during a pandemic and likely a recession is just not right, it's immoral. Please deliver my product or tell me its on the way or tell me its not in stock. Please just tell me anything or just give back my money.
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Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,076 reviews