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Triton Cycles Reviews

4.6 Rating 4,076 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,076 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road,
Unit 4 Prospect Business Park, Langston Road
Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Bad customer service, was told a tracking number will be provided but no follow up emails from Triton after that!! How am I supposed to know if my parcel is on its way???
Helpful Report
Posted 6 years ago
Anyone else managed to get in contact with triton cycles ? I made an order on the 16/05/2020 they’ve taken money and I’ve had nothing. I’ve tried to email and call 5 times and no joy.
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Posted 6 years ago
During these extraordinary times, staff have managed to delivery products within a reasonable window
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Posted 6 years ago
Excellent delivery time. Ordered and arrived the next evening....
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Posted 6 years ago
Wish I had read the reviews. Placed 2 big orders, spent a lot of money, everything showing in stock on website. Almost 2 months went by. Called several times no answer. Finally some woman picked up after ringing for ages. I told them to split my order as certain items weren’t in stock which didn’t happen. I wrote about 3 emails and on the 4th I got angry and threatened a refund. they finally responded and sent my order out with items missing. Checked my bank and they had refunded me a portion of money. What a waste of my time and money
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Posted 6 years ago
Great price and delivered promptly. Very happy with it. Thank you.
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Posted 6 years ago
Ordered late Friday evening- arrived the following Friday morning. Free postage so more than happy. Love my new helmet. Thank you
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Posted 6 years ago
Although the website is well designed and engaging, this is a Zero-communication business. Dispatching information is not accurate : 4-5 days on display but 24h on the French website, 15 days in real world just for dispatching, in mailbox after 1 month. Then, as a customer I never knew what it happens : really in stock ? Unusual dispatching time ? Should I order to China to get a chance to get this small component within 2 weeks ? OK, it can happens, but as a client I think that the least respect would be to inform in case of an unusual problem or delay. If you plan a trip and need a component, think twice ...
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Posted 6 years ago
Order was easy to place, the bike was received the next day which was very quick, especially considering the current issues. One issue with the bike was that the pedal arm was sheared, I’ve put in a complaint but as yet no reply (it is the weekend so harsh to judge on this at this point) I also understand that Triton didn’t build the bike so the fault is not their fault. All in all a positive experience, baring in mind that the issue is not the suppliers fault. I will update once the pedal arm issue is resolved.
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Posted 6 years ago
Absolutely fantastic bike exactly what I want , it said 3-4 weeks delivery and arrived in 9 days 👍 would definitely recommend this business
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Posted 6 years ago
Great service and comunication. Items as described and fast delivery. Thank you
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Posted 6 years ago
Recieved goods next day after ordering, excellent service
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Posted 6 years ago
Very quick delivery. Items as described. Excellent service thanks.
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Posted 6 years ago
Superb pricing and shipped very quickly.
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Posted 6 years ago
Quick and flawless delivery from the Uk to Germany. Glad I found a supplier for TREK spareparts, for which I couldn‘t find any in Germany
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Posted 6 years ago
Excellent product and service
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Posted 6 years ago
You are great! Fast and the best in a rare part for me.
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Posted 6 years ago
This feels like a fake company! Placed an order on May 25th, we are July 3rd today with no news and no package. Completely unresponsive to emails, phone calls, etc. Absolutely no way of reaching company. Feels like I threw my money out into a black hole. NOT RECOMMENDED
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Posted 6 years ago
Thanks for everything
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Posted 6 years ago
Complete joke, in stock and estimated delivery of 3 - 5 days... 12 days later and I called too see where my wheel was, turns out it won’t be here for another month, and they “forgot” too Email me. Don’t waste your time or money on this complete shambles of a company!
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Posted 6 years ago
Triton Cycles is rated 4.6 based on 4,076 reviews