Triton Cycles Reviews

4.6 Rating 4,057 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,057 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
""
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Great service good prices & products delivered on time.
Helpful Report
Posted 2 years ago
Placed the order in April and received the items in July. No customer service. Multiple chaser emails and voicemails but no response. Really really poor customer experience and management of customer expectations.
Helpful Report
Posted 2 years ago
When eventually managed to get through, the customer service was very good. Goods arrived on time.
Helpful Report
Posted 2 years ago
Bike delivered on time, only Triton could get the GT bike we wanted. As other people have indicated communication was a problem, and this gave rise to concerns but in our case Triton delivered.
Helpful Report
Posted 2 years ago
Exellent. Items were actually delivered earlier than originally stated. Very happy, would recommend.
Helpful Report
Posted 2 years ago
Ordered a spare part which arrived promptly and well packaged. Service excellent.
Helpful Report
Posted 2 years ago
Brilliant selection of Spares - prompt service
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Posted 2 years ago
Very fast shipping to France. Product well protected. Nothing to say.
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Posted 2 years ago
Really good service. Delivered my son's new bike ahead of schedule.
Helpful Report
Posted 2 years ago
I ordered components two months ago (payment confirmed). After that I heard nothing from them. No response when calling, no response when mailing. Even with all difficulties during the COVID-19 pandemic, they at least - after 2 month - should let me know something.
Helpful Report
Posted 2 years ago
I can't fault Triton Cycles, absolutely brilliant service. I ordered a bike at around 9am, had a dispatch notification within 2hrs and the bike was here at 2pm the next day. Is there such a thing as better service than that? I saw the negative reviews online, but you've got to appreciate that during the pandemic, bike shops are completely bombed out and simply can't deal with everything on an urgent basis. From my experience, I'd have no issues buying from Triton Cycles again and recommending them to friends/family.
Helpful Report
Posted 2 years ago
Very impressive service with exceptionally quick delivery. Many thanks.
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Posted 2 years ago
Excellent delivery as expected and great bike! Very happy customer
Helpful Report
Posted 2 years ago
My order has not arrived after a month, they will not respond on the phone or to numerous emails. Will now be taking this up with my credit card company. Never again !
Helpful Report
Posted 2 years ago
Ordered a trailer, arrived on the expected delivery date but with slight damage to box (presumably caused during transit). However the trailer was packed well and arrived in perfect condition. Prompt and efficient service.
Helpful Report
Posted 2 years ago
No problems at all: Price was great, delivery was great, will deffo use again
Helpful Report
Posted 2 years ago
I was told it would take 5 working days, it took double. Got no notice from them at all. I eventually got hold of someone and it arrived about 4 days later.
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Posted 2 years ago
product received according the order
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Posted 2 years ago
Service very good ordered and delivered within a week. Item £20 cheaper then anywhere else would buy from again A++
Helpful Report
Posted 2 years ago
Delivery ahead of expected date! Sadly the rear wheel got a puncture after only few days of soft riding by my young son without any external signs, weak inner tube?
Helpful Report
Posted 2 years ago
Triton Cycles is rated 4.6 based on 4,057 reviews