Triton Cycles Reviews

4.6 Rating 4,060 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,060 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Commande du 14 mai non reçue. Pas de réponse à mes messages Pas d'information sur la livraison.
Helpful Report
Posted 3 years ago
Im missing and order, tried reaching out to them four times, but no response.... They have charged me for the order so i have payed for nothing...
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Posted 3 years ago
my order never arrived. no one replies to my messages. however the transfer has been made
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Posted 3 years ago
Placed an order for an in stock item three weeks ago, still no delivery and no communication from Triton. Website is now showing item as out of stock. Have sent two email queries through the website, both have been ignored. No one is answering the telephone and I will now be getting in touch with my credit card supplier to reverse the payment which you were able to take very quickly. Thanks for absolutely nothing!
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Posted 3 years ago
I bought a Cannondale which arrived with a defect. After a couple of e-mail replies offering some help triton has now stopped replying. Phone is always engaged and mails get no answer. So I paid almost 1000 euros for a bike I can’t ride
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Posted 3 years ago
Pas de réponse à mon mail au sujet de ma commande ,inacceptable
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Posted 3 years ago
Service client déplorable, ça fait 2 mails que j'envoie pour me faire reprendre les disques que j'ai reçu qui ne vont pas et pas de nouvelles depuis 1 mois. Fuyez
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Posted 3 years ago
Nothing received yet. Still waiting for my order. Nothing received. So clearly disappointed Bo
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Posted 3 years ago
Bonjour, toujours pas de commande reçu.
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Posted 3 years ago
Our Oder was placed on May 3 2020 , it’s now May 24 2020 , our order has still not arrived . We are not impressed with you service at all I’m sorry to say .
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Posted 3 years ago
C'est catastrophique, j'ai commandé 1 boulon il y a plus de 15 jours, il n'était toujours pas arrivé. C'est la première et la dernière que je commande chez vous!!!!
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Posted 3 years ago
No delivery since May 6 WEB130817
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Posted 3 years ago
Don’t answer emails ... take yer money and do one til it suits them to maybe provide the goods you have paid for ....
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Posted 3 years ago
3 months for a back order, all show now as in stock but still not dispatched. No reply to any emails despite emailing multiple times in the last 3 weeks. No option to cancel order and money taken straight away, unwilling be contacting my card company for a charge back to recover my money. Previous service was excellent however after this experience I won't be using again.
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Posted 3 years ago
There's a coronavirus, but that's not an excuse to not respond to communications after accepting payment. I purchased a bike, and paid. When I checked out it said 24-48 hours to dispatch. Then 5-10 days, then 10-14 days. 5 emails. No response. You can respond to emails while maintaining social distancing.
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Posted 3 years ago
After ordering a bike part and waiting 9 days with no delivery or communication I emailed and was told the item would not be in stock for a month, if i hadn't emailed I'd still be wondering where my mystery part is. Awful.
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Posted 3 years ago
Hi since you are asking me the question I still haven't received my order Regards
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Posted 3 years ago
no communication possible with this supplier I've sent 3 times a demand never got any answer!
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Posted 3 years ago
AVOID - No shipping of order, no replies to emails and contact form. I need to get my money back.
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Posted 3 years ago
Had several orders with them that were generally shipped late. Now with the latest order there's been 3 weeks sinc eit was paid and no sign form them. Tried to get in touch with them vias e-mail (no answer) or phone (same, no answer). I initiated the legal meausres to block the transaction from the bank under The Scam law.
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Posted 3 years ago
Triton Cycles is rated 4.6 based on 4,060 reviews