Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just stumbled upon this website and I'm so glad I did. Trouva offers such a lovely selection of independant sellers all in one place. The products you can find are all a little bit different, sometimes a little bit quirky - a refreshing change from the humdrum high street!”

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Posted 4 years ago

“Easy to get what I wanted - very prompt delivery for this time of year. Definitely use again.”

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Posted 4 years ago

“Great selection of interesting products from unique independent boutiques. Purchased arrived quickly and nicely packaged with a personal note. :)”

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Posted 4 years ago

“Fantastic site with great products and service”

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Posted 4 years ago

“Christmas light arrived safely and fast from a shop in Suffolk. I then saw some locally, but the price was the same.”

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Posted 4 years ago

“Really delighted with service. I was looking for a Ralph Lauren item that I couldn't find in stock except via Trouva who I had not heard of. I was a little apprehensive but after little research I made the purchase. Product arrived in the allotted time. Thank you Trouva for being genuine and providing a very good service. I will use you again.”

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Posted 4 years ago

“Helpful response to find alternative goods. Personal approach. Like being in the shop!”

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Posted 4 years ago

“Really pleased with the service and the product! A lovely overnight/weekend bag, plenty of room inside with a super finish. Quick delivery.”

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Posted 4 years ago

“I bought a pull along toy for my granddaughter. I was so pleased with how easy it was to use the website, the delivery time and especially the toy. It is really well built and designed. Great service Trouva.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“excellent choice of products. deliveries well packed and very prompt”

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Posted 4 years ago

“Great site and quick delivery. Couldn’t be happier.”

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Posted 4 years ago

“Excellent! From browsing for the product I was searching - to purchase, it was a great experience. Added to that, Customer Services provided a missed discount code post order, without question.”

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Posted 4 years ago

“The range of products are amazing. Customer service second to none - I would totally recommend Trouva.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Excellent service and delivery. It’s good to know we can support individual shops around the country.”

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Posted 4 years ago

“Great service, good communication, item ordered did not disappoint.”

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Posted 4 years ago

“An enjoyable experience browsing your website at all the beautiful and individual items and then to receive them so quickly all gift wrapped. What a treat. Thank you for an amazing shopping experience. Kind regards Chrissie”

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Posted 4 years ago

“Excellent quality and delivery was prompt.”

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Posted 4 years ago

“Very happy with the service received.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews