Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found 2 things I’d been looking for on this site. Both came from different shops. Both items arrived quickly and very happy with both. A great first experience and I will be back.”

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Posted 4 years ago

“Impressive speed of delivery given the challenges just before Christmas. Great candles and colour matched the website”

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Posted 4 years ago

“I found your website by chance and bought the antique black brass candelabra. WOW what a lovely piece for the centre of my table thank you.”

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Posted 4 years ago

“I bought some presents for Christmas this year and was so so impressed with the service!! Will deffo buy from here again! Beautiful gifts!”

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Posted 4 years ago

“Great product, easy purchase + love that I'm helping a high street shop!”

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Posted 4 years ago

“I love the thought of buying from artisans. For presents that are quality and not run of the mill. Delivered in a flash. I’m buying through these guys again.”

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Posted 4 years ago

“Great website. Excellent speedy service. Very lovely personal touch/ written note from ‘makers’ with beautiful red linen tablecloth. Thank you.”

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Posted 4 years ago

“I had an order cancellation but very quickly resolved with a 5£ Extra. I could find the same items in another shop, got a fast delivery and great products! Will recommend”

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Posted 4 years ago

“I cannot praise the standard of service and quality of the goods highly enough. I bought a gift for a friend and it was so beautiful that I immediately bought it again for another friend! My last-minute order for Christmas arrived within two working days. I’m really impressed all round.”

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Posted 4 years ago

“Good service and fast delivery”

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Posted 4 years ago

“Really fast delivery, with a well-packed product.”

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Posted 4 years ago

“I have made two purchases over the Christmas period. Both arrived very quickly and were just as I had hoped. I will definitely be shopping again 💛💛”

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Posted 4 years ago

“Quick and easy.”

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Posted 4 years ago

“Arrived within a few days. Well packaged and in perfect condition.”

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Posted 4 years ago

“Excellent service and very secure packaging”

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Posted 4 years ago

“Found this fab site that sells everything. My order arrived a day early so I was able to enjoy it this Christmas a part was missing but that sums up 2020. Emailed them and the part is being sent. Look forward to buying again.”

Trouva 5 star review on 23rd December 2020

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Posted 4 years ago

“The gift came quickly, beautifully wrapped, and with a little bonus!! Very happy.”

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Posted 4 years ago

“I am so glad I found Trouva. I have used it for Christmas presents and loved what I had delivered to me at home. One of the items came with a gorgeous hand written note! The second order I made I had sent directly to the recipient - the boutique wrapped the gifts and everything. Such beautiful finds and a real pleasure to shop. I am really impressed with the speed of delivery (and the update emails) - one order was out the door within an hour!”

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Posted 4 years ago

“Trouva is a little gem I found oozing for something you can find anywhere else. #customerforlife”

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Posted 4 years ago

“Really happy with the service, delivered on time ❤️”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews