Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,463 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,463 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shopping experience was excellent. The site was easy to navigate, a confirmation email was promptly sent and the boots I purchased were exactly as described and shown on the site.”

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Posted 2 years ago

“Took order and everything seemed fine until a week later when they said they didn’t have the trainers in stock. Not good just before Christmas.”

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Posted 2 years ago

“Very quick delivery, candles are lovely really pleased with my order”

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Posted 2 years ago

“great service, prompt and kept in touch with all stages of delivery”

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Posted 2 years ago

“My order hasn’t arrived and on checking , it has been returned to sender due to incorrect address !!! I have had no email to say there is a problem and I don’t know how to contact the seller. Please could you help. Many thanks, Jo”

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Posted 2 years ago

“Love my little church, speedy delivery and my parcel had a lovely note from the seller will definitely buy again”

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Posted 2 years ago

“Excellent service and quick delivery. I also appreciate the fact that it arrived in substantial and attractive packaging.”

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Posted 2 years ago

“Really happy with my purchase, quick delivery also. Would recommend”

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Posted 2 years ago

“First time using Trouva and I was delighted I could find the dress that seemed to be out of stock everywhere. My order arrived super quick and was superb.”

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Posted 2 years ago

“excellent product excellent service”

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Posted 2 years ago

“Nice item, good price. Happy customer!”

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Posted 2 years ago

“The service was great with quick delivery and good communication. The item I purchased was exactly as described.”

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Posted 2 years ago

“I was able to receive amazing Japanese buckets that I saw in Berlin but could not find in the US promptly. Trouva is amazing! I found the colors I want and they arrived in a matter of days.”

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Posted 2 years ago

“Great , pleased with delivery & product .”

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Posted 2 years ago

“First time using Trouva and I’m very impressed. Easy to place an order, excellent customer service and quick delivery, will definitely use again!”

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Posted 2 years ago

“Very efficient and timely service. Product was dispatched promptly.”

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Posted 2 years ago

“The Wild & Moon earrings have been bought as a Christmas present. I personally think they are lovely. Delivery was really prompt and I was kept in the loop all the time.”

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Posted 2 years ago

“Brilliant item”

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Posted 2 years ago

“Had a problem initially when confirmation of my purchase didn’t arrive. However I found a number to ring and the member of staff I was speaking to dealt with it immediately. Good service and speedy delivery.”

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Posted 2 years ago

“We shall use you instead of Cox & Cox from now on!”

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Posted 2 years ago

Trouva is rated 4.6 based on 4,463 reviews